Service Greeter​/Driver

Position: Service Greeter / Driver
Service Greeter
 Pay: $15.00 - $16.00 per hour
 Service Greeter
 Lighthouse Buick GMC Inc. is looking for an individual with a great attitude, good driving record, positive work ethic, and strong customer service skills who likes meeting new people, and doesn't mind getting some steps logged in a day (approx. 10,000).
 Service Greeter - Summary
 Offer a great greeting to our Service Department customers as they bring in their vehicles. Extend Lighthouse hospitality, prepare cars for the technicians, drive customers to their destination, drive vehicles between Lighthouse locations, and cashier customers when they leave, providing a fantastic farewell! This is an active job, Service greeters can easily log 10-15,000 steps in a full day shift.

While greeter duties are primary, this position does cross-train with the parts department and may pick up/drop off parts as well.
 Part Time:
 Available shifts are 5-hour and 9.5-hour shifts. Mon – Fri 7 AM - 12 PM, and 12 PM – 5:30 PM.
 Currently all afternoon shifts are open, as well as all day Friday
 There is also opportunity to pick up hours and shifts as a substitute.
 Pay Rate: $15-$16 per hour.

Work Location:

In Person, 100 W Jackson, Morton IL
 Benefits:
 401(k) – with employer contribution
 Employee discount
 Flexible schedule
 No evening or weekend work.
 Essential Duties
 Greet the customer with a smile and a warm welcome.
 Escort the customer to the right person.
 Tag and bag the vehicle.
 Make sure all information is on the tags.
 Park the vehicle in the correct location.
 Help customer to their destination.
 Cashier the customer, walk them to their vehicle, and thank them for coming in when they leave.
 Assist the parts department in pickup and drop-off of parts.
 Other Misc. Tasks assisting the Service Department.
 Qualifications
 Valid Driver's License.
 High School Graduate or equivalent.
 Excellent customer service skills.
 Lighthouse Employees Core Behaviors
 We expect our employees to do their best to follow these with a great attitude.
 Create Customers for Life
 Share Lighthouse “love”
 Greet and engage guests
 Build open and honest relationships
 Balance truth and grace
 Forgive
 Know when to lead and when to follow
 Have fun delivering quality work
 Pursue learning and growth
 Be humble
 Own the problem
 Be a positive team player
 Give my best
 Treat everyone with dignity and respect
 Support and hold each other accountable
 Be mindful of my well-being
 Maintain a healthy balance between work, family, community, church.
 Lighthouse Buick GMC Strategic Values
 We recognize these strategic values as critical to our business success and are listed below in order of importance.
 1. Principles – the Bible will be our compass and our guide.
 2. Ethics – the implementation of Biblical Principles as demonstrated by Jesus Christ.
 3. Employees – create an atmosphere where people like to come to work.
 a. Human Resources - we are committed to ongoing training, leadership development, retaining our talent, recruiting the best talent in the business and identifying and correcting under-performers.
 b. Safety – provide a safe, clean environment for our employees and customers.
 4. Customers – exceed customer expectations and we will grow “Customers for Life.”
 a. Do the right thing because it’s the right thing to do.
 b. Quality – to be the Number One organization in our customer’s experience in sales and service.
 5. Profit – we are committed to perpetuating this business into and through the next generation, for the long-term benefit of all of our families within the organization. Profitability is the outcome of the measurable results of our efforts in the above values.
 a. Innovation – being committed to considering new ways we do things in order to attain our “stretch goals.”
 b. Growth and expansion through service and product diversity.