Business Intelligence Analyst

Business Intelligence Analyst – Product Support and Logistics Division

As a Business Intelligence Analyst, you will work with business partners and technical teams to identify, document, and prioritize business requirements. You will support the development, testing, and implementation of reporting solutions, system enhancements, and business intelligence tools while gathering user feedback and driving continuous improvement that enhances operational efficiency and decision‑making.

• Location: Morton, IL (United States)
• Required Travel: Less than 10% (Domestic)
• Relocation Assistance: None.
• US Work Sponsorship: None.

• Support the development, testing, and delivery of business intelligence solutions, tools, and services.
• Gather and document business requirements, create functional requirement documents, perform validation testing, and support successful implementations.
• Serve as a subject matter expert and data/reporting owner for key business processes, responding to inquiries from dealers and internal stakeholders.
• Support daily production processes across multiple business and technical platforms.
• Develop, maintain, and enhance Power BI reports, dashboards, and analytics solutions.
• Troubleshoot complex system and data issues, identify root causes, and implement high‑quality solutions.
• Lead or contribute to medium‑ and large‑scale projects, collaborating with cross‑functional business and IT teams.

• Education Requirement: Bachelor’s degree
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication behaviors.
• Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
• Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications.
• Product Design and Development: Knowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production.

• Proficiency in one or more of the following technologies: SAS, SQL, Python, and Snowflake.
• Demonstrated ability to partner with IT teams to translate business requirements into technical solutions.
• Experience in inventory management and/or a strong understanding of supply chain concepts.
• Experience designing, developing, and supporting Power BI reports and dashboards.

You’ll have the opportunity to work with dealers and multiple teams across Caterpillar (Cat Trade COE, Cat Insurance Services, Cat Legal, Division Compliance, and Distribution Services Divisions) to mitigate risk and ensure all aspects of warranty claiming comply with applicable regulations.

Through it all, we are one team – creating and delivering world‑class components and solutions superior to the competition. Learn more about the Caterpillar Experience.

$97,530.00 - $

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part‑time employees

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.