Parts Record Clerk; Part-Time, Temporary

Parts Record Clerk (Part-Time, Temporary)

As a Parts Record Clerk at Caterpillar, you will be responsible for claims customer service for Europe, Africa, Middle East, Eurasia (EAME) and Asia Pacific (APD) regions.

• Location: Morton, IL (United States)
• Schedule: Part-time (32 hours per week on 1st shift)
• Relocation Offered: None
• Sponsorship Offered: None
• Require onsite five days a week: Yes

• Investigate and process claims.
• Manage multiple shared group inboxes.
• Collaborate with other work groups to ensure record accuracy.
• Process claims disputes.
• Provide accurate claims reporting.

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

• Must be technically oriented with some exposure to SAP.
• Must have demonstrated ability to communicate with a diverse audience.
• Excellent PC skills (Microsoft Word and Excel or equivalent).
• Good analytical, communications (oral and written) and interpersonal skills as well as a self‑starter with the ability to function well in a team environment.

Summary Pay Range: $21.90 – $32.90 per hour.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program
  * Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part‑time employees.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Any offer of employment is conditioned upon the successful completion of a drug screen.