Dispatcher, Transportation

Dispatcher

TCI is hiring a Dispatcher to coordinate the movement of vehicles and goods across our Sales, Parts, Service, and Collision Center departments. You'll be the point of contact taking inbound requests from customers and internal teams, gathering the details that matter, and getting the right driver on the job, fast. This role fits someone who thrives in a busy, phones-ringing environment, keeps sharp records, and knows their way around the regional roads.

Shift Available:

• Monday - Friday, 7:00am - 3:30pm with rotating Saturdays. Occasional work after 3:30 may be needed.

What You'll Do

• Manage schedules of Dispatch team members, provide assignments, and review timesheets for payroll processing
• Field customer and internal department requests to coordinate transportation of vehicles or goods in a fast-paced environment
• Gather key customer and job information, log call details, and maintain accurate records
• Quote prices and ETAs
• Dispatch jobs to the appropriate driver(s)
• Use vehicle tracking software to route jobs and monitor status in real time
• Support the manager with job notes and other documentation
• Track mileage, fuel purchases, and other records, and reconcile reports
• Release vehicles following established procedures
• Build strong working relationships across departments, teams, and with customers

Qualifications

• Valid Driver's License with ability to meet insurance requirements;
  Class A or B CDL with endorsements
• Minimum of 5 years of truck dispatching or transportation administration experience
• Demonstrated customer service and interpersonal communications skills, even in times of stress
• Ability to engage with diverse groups of leaders, employees, and customers
• Strong organization and time management skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail in a fast-paced environment
• Ability to lead, direct, and coach other team members to achieve collective goals
• Knowledge of computer operations, data entry, and MS Office

What We Offer:

Pay Range: $17.42 - 26.12 per hour

• 401(k) with company match
• Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
• Paid time off including paid volunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program
• Company paid uniforms
• Company paid boot & PPE allowance
• Tool insurance at no cost
• Company-supplied specialty tooling

Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.