Classroom Scheduling & Enrollment Services Specialist

Position Overview

This position is responsible for providing efficient and effective classroom scheduling and registration services to faculty, students, and staff. It involves maintaining a thorough understanding of UI academic rules, regulations, and policies to support these processes.

• Assisting faculty, students, and staff with course scheduling issues
• Web grading and registration regulations
• Operating scheduling software and systems
• Updating and maintaining accurate student records information
• Coordinating with other Registrar Offices to ensure excellent customer service
• Performing other duties as assigned
• Operating office equipment such as telephones, computers, and various software
• Working in a customer service environment

• High school diploma or equivalent

• College degree preferred

• Experience in Registrar’s Office
• Experience in higher education
• Experience with Banner or other student information system
• Experience with scheduling software
• Experience working in a position with a strong attention to detail
• Experience working with automated records systems
• Experience interpreting, explaining, and applying complex regulations such as FERPA and academic regulations

• Excellent communication, interpersonal, and organizational skills
• Ability to adapt quickly to changing policies and procedures
• Demonstrated experience handling confidential information
• Ability to handle difficult interpersonal situations with tact and diplomacy
• Ability to systematically research a variety of sources to collect requested information
• Ability to provide accurate and timely information and handle complex problems courteously and efficiently
• Detail-oriented with high accuracy in repetitive tasks
• Multi-tasking, prioritizing, and time management skills

None.

• Visa sponsorship available for the position
• Competitive hourly rate: $19.16 per hour or higher depending on education and experience
• Full time (1 FTE)
• Classified, non-exempt status

The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.