Classroom Scheduling & Enrollment Services Specialist

Classroom Scheduling & Enrollment Services Specialist

This position is responsible for providing efficient and effective classroom scheduling and registration services to faculty, students, and staff. The role requires a thorough understanding of university academic rules, regulations, and policies to support these processes.

• Assist faculty, students, and staff with course scheduling issues, web grading, and registration regulations.
• Operate scheduling software and systems; update and maintain accurate student records.
• Collaborate with other registrar offices to ensure excellent customer service and consistent policy application.
• Perform other duties as assigned.

• Working in a customer service environment.
• Operating office equipment such as telephones, computers, and various software.

• High‑school diploma or equivalent.

• Bachelor’s degree.
• Experience in a Registrar’s Office and in higher education.
• Experience with Banner or other student information systems.
• Experience with scheduling software.
• Experience requiring strong attention to detail.
• Experience with automated records systems.
• Experience interpreting, explaining, and applying complex regulations such as FERPA and academic regulations.

• Excellent communication, interpersonal, and organizational skills.
• Ability to adapt quickly to changing policies and procedures.
• Demonstrated experience handling confidential information.
• Ability to handle difficult interpersonal situations with tact and diplomacy.
• Systematic research skills to collect requested information.
• Ability to provide accurate and timely information and handle complex problems courteously and efficiently.
• Ability to work in a repetitive, detail‑oriented environment with a high level of accuracy.
• Multi‑tasking, prioritizing, and time‑management skills.

• Physical Requirements &
  
  Working Conditions:
  
  None.
• Degree Requirement:
  Listed degree qualification is required at time of hire.

The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.