Cashier, Retail

Join Our Team as a Cashier at the Moscow Food Co-op!

Are you passionate about great food, community, and exceptional customer service? The Moscow Food Co-op is looking for friendly and reliable Cashiers to be the welcoming face of our store. As a cashier, you’ll operate the register, assist customers with purchases, and help create a positive shopping experience that reflects the Co-op’s values.

What You’ll Do:

Provide outstanding customer service to our shoppers

Accurately handle cash and transactions

Represent the Co-op with professionalism and positivity

Maintain a steady, helpful presence in a fast-paced environment

Stay informed about Co-op products and services

What We’re Looking For:

Excellent communication and customer service skills

Accuracy in handling money and maintaining records

Ability to work well with a team Strong attention to detail and willingness to follow procedures

Self-responsible with reliable attendance

Must be 19 years or older

Position Details:

Part-time: 12–29 hours/week

Schedule:

Varies, mostly mid-day and closing shifts; weekend availability required; mut be available to work during holidays and university breaks; preference given to applicants available through the 2026/20207 school year.

Why Work at the Moscow Food Co-op?

We're a community-minded workplace that values teamwork, inclusion, and employee well-being. In recent staff surveys, team members overwhelmingly said they're proud to work here and would recommend the Co-op as a great place to work.

Employee Perks & Benefits:

All employees receive:20% store discount

Paid Time Off (PTO)
Participation in our 401(k) plan

Full-time employees receive additional benefits:

Medical, Dental, and Vision Insurance Short-term Disability Insurance Accident and Hospital Insurance Telemedicine and Mental Health Services Part-time employees working 20+ hours/week also receive:

Dental Insurance Short-term Disability Insurance Accident and Hospital Insurance Telemedicine and Mental Health Services

Job Description

Essential Duties and Responsibilities Cashier Operate  the cash register quickly and efficiently.

Complete morning and nighttime money counts and maintains day sheets.

Promote membership and cooperatives to all customers;
Sign up new owners consistently.

Keep the cash register area clean and supplies well stocked.

Fill out special orders for customers.

Help out in the store when not needed as a cashier.

Maintains accurate entries on register and on day sheet and includes written explanations on day sheet where necessary.

Seeks out information about store product to better serve customers

Cleans and tidies register area each shift and completes other cleaning tasks as assigned.

Understands intercom system and calls for back up in a timely fashion;
Able to use the phone system.

When 1st cashier, always look attentive and friendly;
Greets customers, keeps register area clean, sorts out paper and plastic bags; organizes baskets.

When 2nd or 3rd cashier, if not needed at the register, brings in carts, offers customers help, fronts, cleans, offers help to Grocery and Wellness depts., helps with freight on freight days.

Complete PCI training yearly, as requested by management.

Completes all other tasks as assigned by the Front End management  Performance Standards Customer Service Demonstrate excellent customer skills, both internally and externally;
Follow the 10-4 service rule

Make yourself available to customers; greet each customer promptly with a smile.

Handle customer complaints and questions courteously.

Coordinate with all supervisors and leads to address customer concerns, questions or thoughts. i.e., refunds, oops coupons, angry customers, broken machinery etc.

Help customers place special orders.

Accurately and completely record special orders and ensure the forms are delivered for processing.

Communication Communicate directly and professionally, following the Moscow Food Co-op Coworker Conduct Commitment.

Stay up to date on information in department log books and other communication.

Answer and route phone calls according to Moscow Food Co-op procedures.

Keep a working phone and personal email address for necessary communication from the Co-op.

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