Wellness

Position: Wellness Staff
The Moscow Food Co-op is looking for a friendly, dependable, and detail-oriented Wellness Specialist to join our team! In this role, you’ll be the go-to person in our Wellness department, helping customers find the products they need while ensuring our shelves are well-stocked, clean, and inviting.

What You’ll Do:

Deliver outstanding customer service to our Co-op community

Stock shelves and maintain appealing displays in the Wellness department

Receive and organize new product shipments

Keep product areas clean, organized, and accessible

Assist customers with special orders

Support the Center Store team with grocery stocking, inventory, and merchandising

This is a part-time (20-29 hrs) position. Closing shifts on Thursday-Sunday and other shifts as needed to cover for vacations. Weekends required. Must be available during holidays, breaks and through the 2025/2026 school year. Hiring preference given to those available for 2+ years.

Why Work at the Moscow Food Co-op?

We’re a community-centered, values-driven workplace that prioritizes a positive team environment, living wages, and great benefits. In a recent employee survey, our team members overwhelmingly agreed: the Co-op is a great place to work, and they’re proud to be part of it.

Perks and Benefits :

All employees enjoy:20% store discount

Paid Time Off (PTO)401(k) plan participation

Full-time team members also receive:

Medical, dental, and vision insurance

Short-term disability

Accidental & hospital insurance

Telemedicine & mental health support

Part-time employees (20+ hours/week) receive:

Dental insurance

Short-term disability

Accidental & hospital insurance

Telemedicine & mental health support

Join us and be part of something meaningful. Help promote health, wellness, and community through great service and cooperative values.

Position Summary The Wellness Department Staff members support the daily operations of the Wellness Department by providing outstanding customer service, maintaining an organized and well-stocked sales floor, and assisting customers with wellness-related products. This position helps create a welcoming and informative shopping experience while supporting department goals related to sales, merchandising, cleanliness, and product knowledge. Wellness Department Staff work collaboratively with department leadership and store staff to ensure efficient operations and positive customer experience.

Essential Duties and Responsibilities Customer Service & Sales Provide exceptional, friendly, and knowledgeable customer service to all shoppers.

Assist customers with locating products and answering general questions about supplements, body care, grocery, and wellness products.

Maintain a welcoming department environment by actively engaging with customers and offering assistance.

Support department sales goals through product recommendations, merchandising, and promotions.

Follow Co-op customer service standards and contribute to a positive shopping experience.

Department Operations Stock, rotate, face, and organize products throughout the department.

Monitor inventory levels and communicate out-of-stock or low-stock items to department leadership.

Assist with receiving deliveries, checking invoices, and properly storing products.

Maintain accurate shelf tags, signage, pricing, and promotional displays.

Ensure products are fresh, clean, properly labeled, and merchandised according to department standards.

Assist with inventory counts and other department projects assigned.

Maintain cleanliness and organization of the department, backstock areas, and shared work spaces.

Follow all safety, sanitation, and loss prevention procedures.

Teamwork & Communication Work collaboratively with coworkers and other departments to support overall store operations.

Communicate effectively with supervisors and team members regarding customer concerns, product issues, and operational needs.

Maintain professionalism and contribute to a respectful, inclusive, and team-oriented work environment.

Demonstrate flexibility and willingness to assist in other areas of the store including back up cashier as needed.

Customer Service Expectations Customer service is the top priority of this…