Wellness

Job Details

Job Location:

Moscow Food Co-op Downtown - Moscow,

Position Type:
Full-Time/Part-Time

Education Level: High School

Salary Range: $15.00 - $16.00 Hourly

Travel Percentage:
None

Job Shift: Any

Job Category:
Retail

The Moscow Food Co-op is looking for a friendly, dependable, and detail-oriented Wellness Specialist to join our team. In this role, you’ll be the go-to person in our Wellness department, helping customers find the products they need while ensuring our shelves are well-stocked, clean, and inviting.

We’re a community-centered, values-driven workplace that prioritizes a positive team environment, living wages, and great benefits. In a recent employee survey, our team members overwhelmingly agreed: the Co-op is a great place to work, and they’re proud to be part of it.

• All employees enjoy:
  • 20% store discount
  • Paid Time Off (PTO)
  • 401(k) plan participation
• Full-time team members also receive:
  • Medical, dental, and vision insurance
  • Short-term disability
  • Accidental & hospital insurance
  • Telemedicine & mental health support
• Part-time employees (20+ hours/week) receive:
  • Dental insurance
  • Short-term disability
  • Accidental & hospital insurance
  • Telemedicine & mental health support

The Wellness Department Staff members support the daily operations of the Wellness Department by providing outstanding customer service, maintaining an organized and well-stocked sales floor, and assisting customers with wellness-related products. This position helps create a welcoming and informative shopping experience while supporting department goals related to sales, merchandising, cleanliness, and product knowledge.

• Customer Service & Sales
  • Provide exceptional, friendly, and knowledgeable customer service to all shoppers.
  • Assist customers with locating products and answering general questions about supplements, body care, grocery, and wellness products.
  • Maintain a welcoming department environment by actively engaging with customers and offering assistance.
  • Support department sales goals through product recommendations, merchandising, and promotions.
  • Follow Co-op customer service standards and contribute to a positive shopping experience.
• Department Operations
  • Stock, rotate, face, and organize products throughout the department.
  • Monitor inventory levels and communicate out-of-stock or low-stock items to department leadership.
  • Assist with receiving deliveries, checking invoices, and properly storing products.
  • Maintain accurate shelf tags, signage, pricing, and promotional displays.
  • Ensure products are fresh, clean, properly labeled, and merchandised according to department standards.
  • Assist with inventory counts and other department projects assigned.
  • Maintain cleanliness and organization of the department, backstock areas, and shared work spaces.
  • Follow all safety, sanitation, and loss prevention procedures.
• Teamwork & Communication
  • Work collaboratively with coworkers and other departments to support overall store operations.
  • Communicate effectively with supervisors and team members regarding customer concerns, product issues, and operational needs.
  • Maintain professionalism and contribute to a respectful, inclusive, and team-oriented work environment.
  • Demonstrate flexibility and willingness to assist in other areas of the store including back up cashier as needed.

Customer service is the top priority of this position. Wellness Department Staff are expected to create friendly, welcoming, and helpful experiences for every customer. Employees should proactively greet customers, remain approachable and engaged on the sales floor, and respond to questions with professionalism and care.

• Strong communication and interpersonal skills.
• A positive and solutions-oriented attitude.
• Patience, professionalism, and respect for diverse customer needs and perspectives.
• A willingness to learn about wellness products and continuously improve product knowledge.
• Consistent attention to detail and follow-through.

• High school diploma or equivalent preferred.
• Previous experience in retail, customer…