Store Manager, Retail & Store Manager

Job Location (Short):
Moscow, , USA,

nomnom

Store Manager

Salary Range:$60,000-$71,927

Other Compensation:

Quarterly Bonus - Retail Incentive Program

340 N Main St Moscow,

• Be part of the multi-state team that keeps America moving.
  
  Our local retail brand,nomnom,represents our company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats.
• Give your neighbors friendly, smiling service and make their lives a little easier.
  
  You'llhelp members of your community fuel their cars and satisfy their hunger.
• Enjoy great compensation and a collaborative culture. We welcome and encourage input from all employees,andyou'llbecome part of a team that includes hardworking and creative professionals who love to win.
• Opportunity to enhance professional skillset through managing a designatednomnomstore and other locations based on business needs.
  
  Potential advancement and placementtoflagship store.
  
  Providing a diverse and dynamic career growth path.
• Showcase your potential to move up in the future, asperhaps an Area Manager role.

• Maintain a safe work environment for employees and customers by setting safety as a priority
• Ensure gas pumps, lot and store areasare clean and free of debris at all times
• Work with Safety Team and conduct monthly mandatory meetings andtrainings
• Report safety incident sin a timely mannerandcomply withsafetypolicy,program sand processes
• Conducttimelyand in-depth incident investigations to uncover root causes, and accurately prepare andsubmitrequired reports and paperwork within requiredtimeframe

• Train, develop,guideand evaluate employees tooperatethe store effectively and safely to provide superior customer service
• Maintain a professional and supportive image among subordinates and supervisors
• Work with recruiting team to actively recruit,interview and select qualified applicantsutilizingnon-discriminatory management skills
• Prepare andsubmitall employee paperwork accurately andtimelyi.e. (performance appraisals, performance notices, new hire checklist, employee change forms, etc.)
• Ensure that all employees receive continuous on-the-joband company required training to improve customer service performance and safety awareness
• Motivate and provide employee recognition to improve individual, team,and store performance
• Address employee performance and violation issues. Implement a progressive disciplinary approach when dealing with employee performance issues, prepare andsubmitthe proper documentationwithinrequiredtime frame
• Set and communicate performance expectations, and evaluate actual performance based on those expectations. Prepare on-going performance appraisals in writing for all employees, providing proper performance-based feedback
• Develop potential employees through coaching and training so they are ready for promotion to the next level, creating a robust Succession Plan
• Carry out all company policies

• Consistently provide prompt and courteous customer service, may berequiredtoassistcustomers at the gas pump, andassistin resolving customer issues
• Accurately ring up all sales on POS system,comply withall cash handling procedures and other payment typesfor products sold
• Develop positive and professional relationships with all customers,vendors and contractors
• Is responsible forall cash,moniesand inventory during shift
• As a top priority, develop and assign tasks appropriately to ensure that the site is clean, adequately stocked and organized for fast,convenient and professional service to customers
• Ensure a clean,friendly and well-maintained store environment to provide customers witha buying experience that meets their expectation
• Monitor customer needs and expectations, and work with store employees to ensure those needs are metby promoting programs and ensuring suggestive selling
• Assist customers at the pump and in the store to find the desired product andoperateequipment
• Activelysolicitcustomer feedback via consistent personal interaction and engagement
• Ensure complaints are resolved quickly and sincerely to the customer's,vendor’sand contractor’s satisfaction.
• Pr…