Clinic Receptionist, Podiatry, Per Diem

Job Category :
Clerical & Financial Services

Requisition Number : CLINI
004753

• Part-Time
• Hourly Range : $20.02 USD to $24.91 USD

Showing 1 location

Samaritan Clinic on Pioneer
1550 S. Pioneer Way
Moses Lake, WA 98837, USA

All of us, for each of you, every time.

Together, serving as the trusted regional healthcare partner.

At Samaritan, we do more than deliver healthcare—we make a meaningful difference in the lives of our community every day. We’re committed to creating an exceptional workplace where professionals feel valued, supported, and inspired to provide outstanding care to every patient we serve.

At Samaritan we are dedicated to providing healthcare services to the community that we serve. We are committed to providing the very best work environment for our professionals and the very best care to our patients. This position is responsible for greeting customers in a professional and friendly manner, whether in person or on the telephone, verify insurance information and receive payments, as well as move patients through a schedule of appointment(s) at Samaritan Clinics.

A professional is successful when providing receptionist support that enhances the customers’ experience when seeking services at Samaritan Clinics.

This is a per diem working variable days (open 7 days/week) and variable hours between 7:00 AM-7:00 PM.

ESSENTIAL FUNCTIONS

• Ensure all incoming calls are promptly and courteously answered and customers are assisted in a friendly, professional manner. When appropriate, direct the caller to the specified professional, department, or medical practice. Customers presenting in person for appointment or other business are to be greeted in the same professional, accommodating approach.
• Responsible for scheduling appointments for patients to meet with providers and maintain knowledge of provider preference in how patients are scheduled in the system ensuring a successful patient/provider encounter.
• Accountable for obtaining accurate billing and insurance information and to promptly and properly verify data. Record all pertinent information into the electronic system, i.e. DSHS, HMOs, L&I, commercial insurance, etc.
• Complete insurance verification eligibility for all insurances before patient’s appointment.
• Ensure all forms, letters of non-coverage, questionnaires, and other applicable documentation are completed and signed by the customer.
• Accept payments from customers; understanding patient bills and charges in order to accurately process the payment. Collect co-pays and maintain cash drawer to complete daily deposits alerting Director of Operations in the event of any discrepancy or concern.
• Supply customers the release of information (ROI) form for all medical records requests. Route all completed ROIs to the Health Information Management (HIM) department to process. This task shall be handled in accordance with State and Federal regulations.
• Responsible for routing all clinical scope of practice questions, faxes, and requests to the appropriate nursing professionals, including prescriptions, test results, new requests, medicine dispensed at schools, lab slips, etc.
• Receive and disburse all incoming and outgoing mail.
• Request supplies and/or minor equipment for maintaining the office.
• Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise.
• Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of MSDS, equipment, infection control, fire, disaster, safe lifting and body mechanics.
• Ensures self-compliance with organization policies and…