Program Manager

Level: Management

Job Location:

MOSSES LAKE, WA 98837
Position Type:
Full Time
Education Level: 4 Year Degree
Salary Range: $85,000.00 - $

Travel Percentage :
Up to 25%
Job Shift: Day

Moses Lake Industries, Inc. (MLI) is a rapidly growing producer of ultra‑pure chemical products, serving the semiconductor and flat‑panel screen industries worldwide. We deliver world‑class products to the leaders of the industries we serve. You will be working for a midsized company with great people and a history of steady growth and profitability. Sound like a match? If you are prepared to work in an exciting and rewarding environment, we look forward to considering your experience and qualifications.

Shift/Hours/

Location:

M-F, 8am-5pm, Onsite/Hybrid, Moses Lake, WA

• End‑to‑End Product Oversight:
  Manage and coordinate all aspects of multiple technical products, including product development, market analysis, supply chain optimization, cost structure evaluation, and profitability assessment.
• Product Vision & Strategy:
  Define product vision, strategy, and roadmap. Gather, manage, and prioritize market and customer requirements while providing guidance and support to the program management team.
• Financial Performance Management:
  Actively manage Profit & Loss, including cost structure, pricing strategies, and other key performance indicators (KPIs).
• Product Development & Improvement:
  Develop and execute strategies for new product development (NPD) and continuous product improvement.
• Program Advisory:
  Acts as advisor to the program team on project tasks and operations.
• Requirements Definition:
  Establish detailed product requirements, including specifications and metrology standards.
• Strategic Planning:
  Create, own, and continuously refine product strategies and tactical plans to ensure alignment with business objectives.
• Market Research & Analysis:
  Conduct global market research to assess capacity, supply‑demand dynamics, and pricing trends for effective product marketing.
• Customer‑Centric Innovation:
  Define customer requirements for next‑generation products to drive innovation and competitiveness.
• Phase Gate Reviews:
  Lead and approve all tasks and deliverables for Phase 0 and Phase 1, and review/approve subsequent Phase Gate Reviews (PGR).
• Business Case Development:
  Develop and realize comprehensive business cases to support product initiatives and strategic investments.
• Costing Oversight:
  Approve costing/proposed pricing and assist with complex requests, including new warehousing solutions and shipping challenges.
• Forecast Validation:
  Run and validate forecasting models to ensure accuracy and alignment with business objectives.
• Customer Requirements Review:
  Assess new customer requirements, coordinate with internal teams, and identify process improvements or gaps necessary to meet customer expectations.
• Strategic Alignment:
  Drive product and customer strategy, ensuring clear communication and alignment across internal stakeholder groups while troubleshooting issues.
• Escalation Management:
  Handle Level 3 customer escalations and OCAP (Out‑of‑Control Action Plan) support, including preparation of escalation materials, participation in OCAP meetings as needed, and coordination with TM, PM, AM, QA, and QC teams for responses.
• Cost Reduction Initiatives:
  Develop and implement cost reduction strategies to optimize profitability.
• Continuous Improvement:
  Lead planning and execution of continuous improvement initiatives across processes and operations.
• Audit Participation:
  Support major customer audits and provide ongoing assistance for corrective action responses.
• Collaborating with Senior Planning Manager in costing and pricing for new products and/or customers (including location), including review with AM, support for PM/PLM.
• FSC for new product lines/packaging changes for owned RFQs.
• Initiate and/or Drive MOCs related to plant‑wide changes, major expansions, or customer‑sensitive changes (bulk sulfuric, building expansion, etc.). Provide customer requirements for all MOCs. Final approver on closure of MOCs.
• Costing & Pricing Management:
  Collaborate with Senior Planning Manager in costing and pricing for new products…