Community Support Specialist

At Entrust Community Services, we are dedicated to transforming lives by creating meaningful opportunities for individuals of all abilities. Through our innovative Life Coaching System, we empower those we serve to achieve personal growth, independence, and an improved quality of life.

It is our mission to enhance the quality of life for individuals by providing the tools and support they need to thrive.

We envision a future where communities fully embrace and support individuals of all abilities as valued, contributing members of society. Our goal is to foster inclusive environments that celebrate diversity in the workforce and social structures, setting a model for other communities across the state and nation.

We are seeking a dedicated and compassionate Community Support Specialist to provide training, ongoing support, and advocacy for adults with barriers to employment and housing. In this role, you will empower individuals to succeed in integrated work environments, maintain stable housing, and actively participate in their communities.

• Provide individualized, one-on-one job coaching and on-site support based on participant service plans
• Orient new participants to work sites and community settings
• Teach self-management and independent living skills
• Deliver transportation and mobility training to support community access

• Develop, implement, and adjust training plans to meet participant goals
• Conduct task analyses and identify effective learning strategies
• Train participants in job duties using safe, efficient, and structured techniques
• Assist with tasks when necessary until accommodations are established
• Work with employers, supervisors, and coworkers to support workplace inclusion
• Recommend job modifications, restructuring, or accommodations
• Educate community members and employers on supporting individuals with disabilities
• Promote independence by gradually transitioning support to natural workplace supports

• Track and document participant progress (case notes, logs, evaluations)
• Monitor service plans and recommend adjustments as needed
• Participate in team meetings and communicate updates to the Service Delivery Team
• Maintain accurate and timely reports and documentation

• Advocate for participant rights and inclusion in the community
• Assist with tours, attendance tracking, and program support activities
• Maintain consistent communication with Case Managers

Qualifications

• Developmental disabilities, mental illness, and/or traumatic brain injuries
• Behavior modification and training techniques
• Job and workplace accommodations
• Community resources and employment programs

• Strong communication skills (verbal and written)
• Ability to assess strengths and match individuals to employment opportunities
• Effective problem-solving and independent decision-making
• Experience documenting service delivery and progress notes
• Ability to transport participants using personal or company vehicles

• High School Diploma or GED (required)
• At least 1 year of experience working with individuals with disabilities (preferred)
• Experience in industrial or service-related work (preferred)

• Valid Washington State Driver’s License
• Proof of auto insurance
• Ability to pass background check and drug screening
• First Aid/CPR certification (preferred)
• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• Vacation, Sick, Holiday, and Extended Sick Leave
• Employee Assistance Program
• Employee Discount Program

Compensation
The anticipated hourly pay range for this position is $21.42 to $26.04. Actual compensation will be determined based on a variety of factors, including but not limited to an individual's skills, qualifications, experience, education, training, and the organization's business needs. Compensation decisions are made on a case-by-case basis, taking into consideration the unique circumstances of each candidate. Consistent with our compensation practices, new hires are typically not placed at or near the top of the pay range.

• Abili…