Direct Consumer Loan Originator

Description

Navigator Credit Union is currently recruiting for a full time Direct Consumer Loan Originator. Although a home branch will be assigned, branch employees may be asked to cover at other branches within that region. If you have a passion for exceptional service, relationship building, and want to be a part of a team that focuses on creating substantial value in the communities we serve, while exceeding goals, we want to hear from you!

We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply.

• paid vacation after 90 days
• paid holidays
• 401k with a company match
• medical
• referral bonus
• several other benefits after 30 days employment for our team members including incentive opportunities

Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

The Consumer Loan originator demonstrates a highly motivated, positive, outgoing, and influential personality with a strong emphasis on deepening member relationships via a consultative sales approach. Demonstrates an unsurpassed commitment to exceptional member service by having a thorough knowledge of the credit union’s consumer loan products and services. Consistently demonstrates the ability to think outside the box by effectively responding to each member’s unique situation.

• Originate and manage a pipeline of consumer loan applications over the phone and online. Process accurate loan applications, review the information, conduct loan interviews with members, and clearly articulate the information gathered to the underwriter.
• Demonstrate the ability to communicate effectively and professionally, ensuring an excellent experience for members and seamless collaboration with internal team members. Must interact effectively with members to understand their financial needs and recommend suitable loan products. Ensure accuracy and timeliness in all member communications and data input.
• Must use company's communication philosophy while interacting with consumer loan applicants and provide information on consumer loan products that best meet the member’s needs. Request, review, and deliver all appropriate documentation to underwriters.
• Conducts quality loan interviews with members using our service and communication methodology to meet member needs through Navigator Credit Union products and services. Cross-sell additional credit union products and services that meet member’s financial needs and or goals.
• Must properly identify members according to Navigator Credit Union policies and procedures when conducting transactions or providing account information.
• Accurately interprets the Fair Credit Report Act to assess creditworthiness and ensure compliance with lending regulations.
• Maintain a high level of understanding of consumer loan products and feature to identify, review, and promote appropriate products and services.
• Required to meet or exceed monthly sales targets and performance metrics while being detail-oriented with strong analytical skills.
• Must effectively escalat
  ** e
  * * members disputes or issues through chain of command when necessary.
• Other duties as assigned by manager.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Demand of myself, and others, the highest levels of integrity, leadership, accountability and teamwork.

• One year to three years of similar or related experience. One year of experience in a sales environment is preferred.