Service Technician

Performs assembly, basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

Responsibilities:

Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products through established processes and procedures

Performs pre-delivery inspection on all types of equipment and other merchandise offered for sale by the dealership

Prepares equipment for delivery to the customer or for demonstration purposes as required

Participates in Service EDUCATE Training programs required for the development of skills and knowledge

Maintains current knowledge of John Deere and competitive products, and other allied products

Maintains condition of tools and equipment

Maintains a clean work area and performs work in a neat and orderly fashion

Assist in the training of technician students and apprentices as required

Follows all safety rules and regulations in performing work assignments

Completes all reports and forms required in conjunction with work assignments

Accounts for all time and for all material used through EQUIP in performing assigned duties

Understands and ensures adherence to corporate and customer data profiles

Follows all safety rules and regulations in performing work assignments

Performs other duties as assigned1+ years of experience performing service repairs preferred

Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures

Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment

Ability to use Service Advisor, EQUIP and basic computer functions

Ability to operate vehicles and equipment used for diagnostic purposes

Proficient oral and written communication skills

Willingness to learn and work hard Ability to work extended hours and weekends, as needed

Willingness to be on-call 24/7, as needed

Ability to lift at least 75 lbs. repeatedly

Basic Service Technician certification preferred

High School Diploma or equivalent experience required;
Associates degree preferred

Valid driver’s license preferred

Fork lift certification preferred
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