Administrative & Operations Coordinator

Excelsior-Lake Minnetonka Chamber of Commerce

• Position: Administrative & Operations Coordinator
• Status: Part-Time (approximately 15–25 hours per week)
• Compensation: $20–$24 per hour
  , depending on qualifications and experience
• Location: Excelsior-Lake Minnetonka Chamber Office (Mound, MN)
• Work Arrangement: Hybrid flexibility available after an initial training period

This position offers a flexible schedule that varies throughout the year based on Chamber programs, events, and organizational needs.

• During our busiest season (primarily spring through fall), hours will typically range from 20–25 hours per week
  .
• During slower winter months, hours may average 15–20 hours per week
  .
• Occasional evening and weekend hours are required to support Chamber events throughout the year.
• Regular weekday office coverage is important, though scheduling offers flexibility.

As the Administrative & Operations Coordinator, you'll help keep the Chamber running efficiently while supporting members, staff, volunteers, and community partners.

Responsibilities include:

• Serve as the first point of contact for members, visitors, and phone inquiries.
• Answer phones, monitor emails, and provide exceptional customer service.
• Manage calendars, appointments, and scheduling.
• Process invoices, bills, and other routine financial transactions.
• Maintain organized electronic and physical filing systems.
• Maintain accurate member records and database information.
• Assist with membership applications and renewals.
• Prepare meeting materials, agendas, and organizational documents.
• Support Chamber events through registration, logistics, volunteer coordination, and administrative preparation.
• Order office supplies and maintain office organization.
• Assist with special projects and day-to-day operational needs.
• Provide administrative support to the President & CEO.
• Perform other duties that support the success of the Chamber and its members.

• Highly organized and detail-oriented
• Friendly, professional, and welcoming
• Self-motivated and dependable
• Comfortable managing multiple priorities
• Adaptable and willing to jump in wherever needed
• Committed to providing outstanding customer service
• Able to work independently while collaborating as part of a small team

• Administrative or office management experience
• Experience with bookkeeping, invoicing, or accounts payable
• Strong proficiency with Microsoft Office and Google Workspace
• Ability to quickly learn new software systems
• Experience with CRM or membership software (Growth Zone experience is a plus)
• Experience working with nonprofit organizations, membership organizations, or event planning is beneficial but not required

Equivalent combinations of education and experience will be considered.

• Hybrid work opportunities after training
• A positive, collaborative work environment
• Meaningful work with direct community impact
• The opportunity to build relationships with local business leaders and community partners

• Primarily office-based with hybrid flexibility after training.
• Ability to sit and work at a computer for extended periods.
• Ability to occasionally lift up to 25 pounds for Chamber events and office needs.
• Occasional evening and weekend work is required to support Chamber events and programs.
• Work hours vary seasonally based on the Chamber's annual event calendar and organizational needs.