Bus Proc Impvmt Manager

A Day in the Life

Searching for a high‑energy people leader ready to build, inspire, and lead a team that drives strategy and impact? Medtronic is seeking a Business Process Improvement Manager to lead a high‑performing team within the Surgical OU Clinical, Medical Affairs and Healthcare Economics Policy Reimbursement (CMAH) function. In this role, you’ll shape and optimize how the function operates—leading key communications, building metrics and dashboards, and driving alignment on function‑level goals, processes, and enabling capabilities.

This is a hands‑on leadership opportunity in a fast‑paced, evolving environment where you will coach and develop talent, partner across functions, and guide teams to deliver work that matters. If you are energized by leading through complexity, influencing outcomes, and making a meaningful difference for patients and partners, this role offers a chance to do just that.

• Manage and coach team members through regular check‑ins, feedback, and development planning to build capability and ensure strong performance.
• Lead team execution and prioritize work by assigning responsibilities, removing barriers, and ensuring timely delivery of high‑quality outputs.
• Partner with cross‑functional stakeholders and LT members to align on resource needs, funding decisions, and prioritization trade‑offs based on evolving business demand.
• Monitor capacity, demand, and compliance metrics (e.g., time reporting, supply vs. demand) and proactively identify risks, gaps, and opportunities for optimization.
• Oversee planning and reporting processes (AOP, LBE, Resource First, headcount), ensuring data accuracy, aligned assumptions, and timely delivery of high‑quality outputs to leadership.
• Prepare and deliver regular reporting and insights (MTD, QTD, YTD) that clearly communicate trends, risks, and actionable recommendations.
• Manage governance and enabling tools by ensuring effective forums, tracking actions to closure, and maintaining core platforms (SharePoint, reporting templates, and communication channels) to support transparency and consistency.

• Bachelor’s degree required
• Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience.

• Experience with the following tools - SharePoint sites, Excel, smart sheet, Resource First
• Experience with dashboards, cross‑functional communications AOP Management.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles:
While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co‑workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise‑wide workforce planning approach, U.S. work authorization sponsorship (H‑1B, TN, J, etc.) is offered exclusively for Principal‑level roles and above, where specialized expertise aligns with long‑term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Medtronic offers a competitive salary and flexible benefits package. We recognize their contributions and share in the success they help to create. We offer a wide range of benefits, resources,…