Principal IT Technologist

We anticipate the application window for this opening will close on - 19 Jun 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. We're working onsite 4 days per week to foster professional growth and cross-functional collaboration. This role requires up to ~30% travel to support hands-on leadership and enhance collaboration, and ensure successful operations and completion of projects.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result
-and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications if we hope to have a long-term, sustainable impact.

The Principal IT Technologist (Site Infrastructure & Operations) is an enterprise-impact individual contributor and regional/site SME responsible for planning, design, leadership, governance, and complex delivery of site I&O services across manufacturing, office, lab, and distribution environments.

Responsibilities may include the following and other duties may be assigned.

* Lead global automation activities for printers, Enterprise Mobile Computers, and other IT systems. Including GB1 RR2 inventorying, deploying, configuring, and lifecycle management.

* Lead multi‑site or regional infrastructure programs from requirements through hypercare, ensuring alignment with architecture standards, timelines, and operational readiness.

* Provide advanced L2.5/L3 troubleshooting, diagnostics, and remote escalations for divers Enterprise Mobile Computer environments.

* Create strategies to combine printer and device management systems within the centralized Service Now CMDB.

* Collaborate with business process owners to improve the interoperability between mobile computers and warehouse and manufacturing systems.

* Run proactive monitoring and leverage advanced diagnostic tooling to identify, analyze, and resolve infrastructure performance and reliability issues.

* Support and enforce patching, segmentation, and security policy implementation, ensuring alignment with security and compliance standards.

* Strong working knowledge of barcode technologies and labeling standards used in distribution environments.

* Maintain, author, and continuously improve SOPs, Work Instructions, and MOPs to ensure scalable, consistent global execution.

* Provide field insights to influence architecture, engineering, and platform roadmaps; identify opportunities for standardization and capability enhancement.

* Develop Android utilities to aid in configuration, troubleshooting, and productivity for end users of Enterprise Mobile Computers.

* Evaluate system design across hardware/software interfaces to ensure compatibility, capacity alignment, performance optimization, and architectural conformance.

* Identify system deficiencies, execute required system changes, and validate updates to support data integrity, operational stability, and performance improvements.

* Translate architectural standards into field‑ready implementation patterns, including BOMs, configurations, rack/stack patterns, and acceptance criteria.

* Provide technical direction, governance, and quality oversight for onsite partners, vendors, and contract personnel.

* Build strong relationships with cross‑functional IT teams, site leaders, and business partners to align technology delivery with operational needs.

* Establish, maintain, and report on infrastructure health metrics such as availability, capacity, performance, and security…