Customer Service Rep(05574) - 1015 Rockford St

Customer Service Rep(05574) - 1015 Rockford St

• Full-time
• Job Category Org:
  Store Customer Service Rep

We are searching for qualified customer service reps with personality and people skills. Growing rapidly, Domino's offers opportunities for personal and career development. The role involves working in a fast‑paced environment, taking orders, and ensuring customer satisfaction. Whether you're looking for a full‑time or part‑time schedule, this position accommodates diverse needs.

Many team members start as delivery drivers and progress to franchise ownership or management roles. Opportunities include General Manager, Manager Corporate Operations, or Franchisee.

Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals, creating an inclusive environment where everyone can reach their highest potential.

We take pride in our team members and the quality of service they provide. Exceptional teamwork is essential for Domino's Pizza to remain the leading pizza delivery company worldwide.

Must be 16 years of age or older.

General job duties for all store team members:

• Operate all equipment
• Stock ingredients from delivery area to storage and work area, including walk‑in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

Training:
Orientation and on‑the‑job training provided.

Communication

Skills:

Ability to comprehend and give correct written instructions; ability to communicate verbally with customers and co‑workers to process orders over the phone and in person.

• Perform basic math (add, subtract, multiply, divide) accurately and quickly; calculator may be used
• Provide correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination for rapid, accurate movements; use of computer keyboard or touch screen to enter orders

• Exposure to varying weather conditions while removing trash and performing outdoor tasks
• In‑store temperatures range from 36°F in the cooler to 90°F+ in certain areas; sudden temperature changes
• Fumes from food odors, cornmeal dust; cramped walk‑in cooler; hot surfaces/tools up to 500°F
• Sharp edges and moving mechanical parts

• Talking and hearing on telephone
• Near and mid‑range vision for most in‑store tasks; depth perception
• Capability to differentiate between hot and cold surfaces

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.

Stand for most tasks; walk short distances; time spent standing and bending; perform lifting (up to 50 lbs for deliveries, up to 72" shelf height), carrying, pushing, climbing, stooping, crouching, reaching, and hand tasks as described.