Case Manager Assistant

Assists the Case Managers with concrete patient-related tasks and various clinical interventions. He/she assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. He/she may also be asked to perform other office related tasks, e.g. assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.

Provide support to Case Managers by completing assigned patient-related tasks and assisting with clinical interventions as needed.

• High School diploma or G.E.D. equivalent. Associates degree preferred or equivalent healthcare experience.
• Good verbal and written communication skills. Ability to read, write and speak English.
• Good critical thinking and problem-solving skills. Strong organizational abilities. Ability to multitask.
• Good interpersonal skills, including the ability to develop and maintain trusting relationships. Professional conduct in all interactions.
• Ability to be flexible and to complete all assigned tasks with little supervision.
• Ability to move freely about the facility in order to visit patients.

May work in a clinical environment with potential exposure to communicable disease. Position requires the ability to stand/walk for long periods of time.

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.