User Experience Designer

This is a W2 accepted role. Due to the nature of the project sponsorship is not available on this position.

As a Senior Designer, you turn ambiguous problems into shipped, measurable outcomes. You lead the design for a product or pod, bridging the gap between user needs, business strategy, and engineering feasibility. You don't just design interfaces; you raise the bar for the entire design organization.

• Lead discovery to define problems and user needs
• Translate insights into clear product opportunities and testable hypotheses

• Design high-quality, accessible interfaces (Web/iOS/Android)
• Create user flows that move the needle on KPIs like activation and task success

• Leverage generative AI tools to accelerate ideation
• Automate repetitive tasks (e.g., component variations, documentation)

• Drive adoption and governance across platforms with 'accessibility by default'

• Partner deeply with Engineering and PMs to refine requirements
• Navigate technical constraints
• Ensure high-quality Design QA
• Elevate team standards through critiques and documented decision-making
• Mentor mid/junior designers in craft and strategy

• Product Thinking:
  Ability to link design decisions directly to business models and success metrics (CSAT, North Star metrics)
• Figma Expertise:
  Expert-level proficiency including Auto Layout 6.0, Multimode Variables, and logic-driven prototyping
• AI Literacy:
  Proficiency in AI-driven design tools (e.g., Figma AI/Make)
• Research Synthesis:
  Ability to use AI tools (e.g., Co-Pilot) to distill user interviews and feedback
• Universal Design:
  Deep knowledge of WCAG 2.2 standards and ethical design patterns
• Ability to communicate strong, evidence-based points of view and seek feedback

• Full-stack designer comfortable with UX and UI Design
• Skilled at providing UX deliverables: wireframes, user flows, journey maps
• Ability to create solutions for interface and interaction design challenges
• Experience creating low/high-fidelity designs and interactive prototypes
• Ability to articulate user needs into design solutions
• Iterative design based on feedback, data, and constraints
• Ability to clearly articulate design rationale
• Strong communication and organizational skills
• Experience creating UI/UX specifications
• Up-to-date with design trends and techniques
• Attention to detail and craftsmanship
• Ability to work with global teams
• Strong time management and prioritization skills
• Expert-level Figma user
• Curiosity about human behavior and data-driven mindset
• Continuous learning in UX and design

• User research and usability testing experience
• Graphic design skills and knowledge of Adobe Creative Cloud
• Experience with design system component libraries
• Relevant major or related field of study

• Bachelor’s Degree in Human-Computer Interaction, Graphic Design, Experience Design or related field