Swing Bed Coordinator ALG

Overview

Responsible for the coordination and daily operations of the Swing Bed Program. This includes ongoing program development, community and patient education, program promotion, and adherence to regulations.

• Meets with patients/family/significant others to assess post-hospital needs and facilitates linkage to the swing bed program.
• Reviews medical documentation to ensure criteria for admission are appropriate.
• Ensures patients have a well-planned process from admission to discharge or transfer for medically complex patients, and collaborates with the interdisciplinary team to assess clinical readiness for transfer and discharge.
• Focuses on referral growth, census development, and promoting efficient and effective transitions of care to the skilled nursing facility.
• Maintains constant communication with discharge planners and social workers to facilitate patient transfer within the Swing Bed Program.
• Attends daily rounding.

• Recognizes potential and actual patient concerns, investigates problems, intervenes when immediate attention is needed, and reports results to the appropriate person.
• Talks with and listens to patients, families, and health team members.
• Contributes to the program's Performance Improvement Plan.
• Reviews, interprets, and administers Swing Bed policies to staff, patients, physicians, and others.

• Evaluates appropriateness of care coordination services for referred patients and coordinates transitions between in-patient or out-patient settings, including the patient's home.
• Communicates positively and effectively with all levels of participants in health care delivery in formal and informal settings and with individuals and groups of varying sizes.
• Clinical expertise appropriate for the designated patient population.
• Capable of managing a complex workload and establishing priorities.
• Provides clinical data to insurance companies to ensure admission is certified and continued stay is justified based on interventions and patient condition.
• Maintains spreadsheets and data reporting measures.

• Serves on committees and completes other job-related duties and projects as assigned.
• Provides education and serves as a clinical resource for the Swing Bed patient.

• Develops professional relationships with physicians and multidisciplinary staff; assists with coordination of care and implementation of protocols as appropriate.
• Provides input into capital and operating budgets; participates in evaluating needs for equipment, instrumentation, and supplies based on trends in perioperative nursing.

• Maintains liaison with Manager of Patient Care Services, physicians, nursing personnel, and ancillary/support departments.
• Assists in resolving physician/patient/family concerns.
• Completes other job-related assignments and special projects as directed.

• Attends and participates in department meetings and is accountable for information shared.
• Completes mandatory education, annual competencies, and department-specific education within established time frames.
• Maintains licensure/certification and registration in good standing; ensures BCLS (CPR) and other certifications as required.
• Uses universal precautions and protective equipment to protect patients and self; adheres to regulatory requirements and department policies.
• Available to work overtime and additional shifts as required.

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

• Bachelor of Science in Nursing required. Current Michigan RN license and a minimum of three years job-related experience. Healthcare-related experience preferred; prior referral, transitional care coordination, or community health services experience preferred.

• Outstanding interpersonal skills with emphasis on listening, assertion, persuasiveness, and collaboration.
• Ability to show empathy, be sensitive, and tactful; maintain a positive attitude.
• Ability to manage a complex workload, prioritize, and navigate transfer of care with patients and families.
• Strong knowledge of medical and clinical processes and reimbursement knowledge; ability to communicate with all levels of staff and groups.
• Commitment to ethical behavior, patient privacy, and professional conduct.
• Excellent planning and organizational skills for coordinating activities of diverse groups.
• Strong customer service orientation.

• Complex workload and potential mental stress; patient care environment with physical demands.
• Schedule flexibility due to 24/7 operation; possible exposure to blood borne pathogens and biohazards.
• Travel required to visit patients in-hospital and skilled nursing facilities.

• Must be able to walk/stand for prolonged periods, push…