Contents Restoration Technician

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance

We are seeking a dependable, motivated, and customer-focused Contents Technician to join our growing restoration team. This position plays a critical role in helping homeowners and businesses recover after fire, water, mold, and other property losses. If you enjoy working in a fast-paced environment, take pride in helping others, and have a strong work ethic, we'd love to hear from you.

• Create detailed inventories of customer belongings.
• Pack, label, wrap, protect, and organize contents for transport and storage.
• Clean and restore contents affected by water, fire, smoke, mold, and other losses.
• Perform pack-out, pack-back, unpacking, and reorganization services.
• Safely load/unload trucks and operate company cargo vans and large box trucks.
• Deliver contents, supplies, and equipment to job sites and storage facilities.
• Stock and organize company vehicles, equipment, warehouses, and storage areas.
• Operate forklifts and other material-handling equipment as needed.
• Follow company procedures, safety guidelines, and job-specific compliance requirements.
• Properly use required Personal Protective Equipment (PPE).
• Complete daily notes, job documentation, and timesheets accurately.
• Maintain clean, organized work spaces, warehouses, vehicles, storage areas.
• Provide exceptional customer service to homeowners, insurance professionals, and team members.
• Communicate professionally with supervisors and coworkers regarding job progress.
• Assist with other restoration-related duties as assigned.

• Valid driver’s license with an acceptable driving record.
• Ability to safely operate cargo vans and/or large box trucks.
• Ability to regularly lift up to 50 lbs. and handle heavier items with assistance.
• Ability to work in warehouses, residential homes, commercial buildings, and outdoor environments.
• Strong organizational and time-management skills with attention to detail.
• Ability to multitask and work independently or as part of a team.
• Basic computer/mobile device skills for job documentation.
• Reliable attendance and punctuality.
• Excellent communication and customer service skills.

• Previous restoration industry experience
• IICRC Certifications
• Forklift Certification
• Chauffeur's License
• Experience operating box trucks or commercial vehicles

• Strong work ethic
• Professionalism
• Integrity
• Compassion for customers experiencing property damage
• Positive attitude
• Dependability
• Willingness to learn
• Commitment to safety and quality workmanship

• Competitive pay based on experience
• Opportunities for advancement
• On-the-job training
• Certification opportunities
• Supportive team environment
• Meaningful work helping customers recover from unexpected losses