Customer Service Representative - Manufacturing
Listed on 2026-08-07
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Customer Service Representative - Manufacturing
- Posted on August 3, 2026
Showing 1 location
Mount Holly, NC
24 American St
Mt Holly, NC 28120, USA
- On-site
- A&E Jobs
- Full-Time
- Requisition #: CUSTO
001767
Location:
CSC Building, Mount Holly, NC
Company:
American & Efird (A&E)
Job Type: Full-Time | Onsite
Hours:
Monday - Friday, 8:00am- 5:00pm
- Serve as the primary liaison between A&E and customers
- Work safely in a fast-paced office environment
- Process and manage customer orders accurately and efficiently
- Respond to customer inquiries via phone, email, fax, or EDI systems
- Provide administrative support to the Customer Service team
- Maintainaccuraterecords and ensuretimelyfollow-up on requests
- Collaborate with internal teams to meet customer needs
- Performadditionalduties as assigned based on business needs
- Interact professionally and respectfully with team members, vendors, and visitors
Required Qualifications
- Minimum of 1 year of customer service experience (textile industry preferred)
- Strong data entry and 10-key skills with good basic math ability
- Excellent verbal and written communication skills
- High attention to detail with strong organizational skills
- Self-motivated with the ability to manage multiple priorities
- Ability to work both independently and in a team environment
- Opportunity to work with a global leader in the textile industry
- Collaborative team environment
- Must successfully complete drug screening and background check
- E-Verify Employer
Equal Opportunity Employer / Veterans / Individuals with Disabilities
American & Efird (A&E) provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Qualifications Skills Behaviors Motivations Education Experience Licenses & CertificationsEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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