Deskside Technician

Join us to co-create solutions for a better future! Job Details Deskside Technician I

Mount Holly, NC

Posted: 2/9/2026

Job #: 62830

Job Category:
Deskside Technician I

Position Type:
Full Time

Remaining Positions: 1

Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.

What will you do?

• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Diagnose printer and other peripheral devise failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network
• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Diagnose printer and other peripheral devise failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network

What you'll get

• Work with brilliant minds, often within a global capacity;
• Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
• Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.

Why we're different

• Brazilian and privately owned company;
• Agility, flexibility, and innovation are in our DNA;
• Flat organizational structure which enables faster communication and decision making.

Job Requirements Details:

• +1 years onsite or helpdesk support or equivalent experience
• Ability to walk, bend, stand for prolonged periods of time, and lift equipment up to 50 pounds
• Maintain neat and professional work area and appearance in compliance with site policies

• Demonstrate a high level of professionalism and strong personal interaction skills

• High School Diploma or equivalent
• Maintain valid driver's license
• Ability to pass standard panel drug screening and background check
• Adhere to assigned shift schedule

Pay Range:
Based on Experience