Concierge – Part-time, Weekends

• Greet all visitors to the community
• Answer telephones, transfer calls, and take accurate messages
• Monitor walkie-talkie, door security system, and fire panel as needed
• Monitor resident and visitor registration logs
• Complete administrative support functions including filing, typing, and making copies
• Fill out and log service request forms for residents and/or staff
• Keep the front desk and lobby area clean and neat
• Sell meal tickets and account for payment by payroll deduction or personal check
• Ensure building security and periodically check entrances and exits
• Attend in-services and staff meetings
• Assist with coordinating the resident van schedule
• Follow confidentiality policies regarding release of resident information
• Complete other duties as assigned

• Must possess a high school diploma or GED
• Experience in administration functions
• Considerate, neat, well groomed, and professional appearance
• Professional dress
• Polite and professional telephone manner
• Organized and able to work well with others as part of a team
• Polite and considerate toward residents, visitors, co-workers, and management
• Effective verbal and written communication skills
• Able to sit for extended periods of time
• Able to function effectively in a busy environment and multitask
• Willing to work a flexible schedule including weekends and holidays
• Must attend required in-services and staff meetings

Demonstrates strong administrative support capabilities, including effective communication, organization, and multitasking in a busy environment. Maintains professionalism and confidentiality while providing excellent service to residents and visitors.

• High School Diploma or GED
• Administrative Functions Experience
• Effective Verbal and Written Communication Skills
• Organized and Team-Oriented
• Polite and Professional Telephone Manner

• Administrative Support
• Filing
• Typing
• Service Request Logging
• Meal Ticket Sales
• Security Monitoring

• Politeness
• Consideration
• Professional Appearance
• Multitasking
• Flexibility

• Confidentiality Policies
• Resident Interaction
• Visitor Registration
• In-Services Attendance

• Walkie-Talkie
• Door Security System
• Fire Panel