Systems Operations Analyst

Mt. Juliet, TN, US

Pay Range: $80,000 - $90,000

YOUR ROLE

Primary On-site IT point of contact with internal/external customers, sales, quality, and other teams as appropriate.

WHAT ARE YOU GOING TO DO?

• Serve as the primary, on-site IT point of contact with groups, such as internal/external customer, sales, quality, and other teams as appropriate. Coverage may include 24x7 support of the operation.
• Assist with the analysis, definition and documentation of detailed specifications for new & existing applications in compliance with CEVA IT ISO methodologies.
• Assist with system maintenance, configurations, and installation of various hardware technologies & software products.
• Operate & maintain CEVA computer systems, including but not limited to PCs, printers, RF equipment, data collection devices, etc.
• Maintain IT training materials and work instructions.
• Train appropriate team(s), as required.
• Maintain prioritized IT task list and coordinate with CEVA Corporate office to ensure task resolution occurs.
• Effectively identify and elevate IT issues as appropriate.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• High School Diploma or GED;
  Bachelor’s Degree preferred.
• Computer Operations experience is a plus.
• 1+ years’ experience with Logistics applications (ex. Transportation, Warehousing, Cross dock, sequencing, etc.).

Skills:

• Knowledge of MS Project, Work, Excel, Visio, etc.
• Demonstrate successful problem-solving skills.
• Ability to successfully multi-task and establish appropriate priorities.

Characteristics:

• Positive & professional attitude in stressful environments.
• Self-motivated.
• Interface effectively with customers or others associated with the project or assignment.
• Possess excellent verbal and written communication skills.

WHAT DO WE HAVE TO OFFER?

We offer a benefits package that focuses on wellbeing, including competitive Paid Time Off, 401(k), health insurance, and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including pet insurance. We value growth and provide a supportive, collaborative team environment.

CEVA Logistics is an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.