Sr. Business Systems Analyst - HR Systems

We Make Life More Rewarding and Dignified

Location: Nashville
Department: Information Technology

As a Business Systems Analyst (BSA) focused on HR Systems, you will be a crucial link between business requirements and technology solutions. Your role will involve collaborating with stakeholders, project teams, and development teams to define requirements, analyze processes, and ensure successful system implementations. Your proficiency with SAP Success Factors and Service Now HR Service Delivery systems will drive efficient enhancements to the Human Resources team.

Hollister Incorporated operates in a hybrid work environment. Employees are expected to come into the office a minimum of 4 days per week.

Candidates must be able to work in Libertyville, IL, Nashville, TN or Stuarts Draft, VA. Sponsorship to work in the US is not available at this time. Relocation is not available at this time.

Requirements Gathering and Analysis:

• Collaborate with Product Managers to break down the annual roadmap into project plans with milestones.
• Own key aspects of the roadmap, ensuring alignment across teams and business units.
• Work closely with HR stakeholders to identify solutions for business problems related to HR systems.

Agile Product Methodology:

• Apply agile principles to HR system enhancements.
• Participate in sprint planning, backlog grooming, and daily stand‑ups.
• Facilitate communication between business users and development teams.
• Elaborate scope and detail features required for HR system improvements.

SAP Success Factors Expertise:

• Analyze and evaluate business processes, recommending improvements aligned with best practices for HR functional modules in SAP HCM and/or Success Factors.
• Gather master data requirements and strategies to support the transition of HR data into SAP and Success Factors.
• Update security roles within the Success Factors system.

Service Now HR Service Delivery (HRSD) Expertise:

• Configure and maintain HR case and lifecycle workflows.
• Troubleshoot HRSD issues and resolve configuration defects.
• Oversee HR integrations with core systems to maintain data integrity.
• Coordinate above responsibilities with the HR teams for all JDS companies.

Change Management:

• Support complex change initiatives related to HR systems.
• Deploy change management best practices (e.g., SCRUM, Agile).
• Apply critical thinking to gathered requirements.

Technical

Skills:

• Familiarity with various Human Resource tools and processes.
• Experience working with geographically distributed product owners.
• Experience working with SAP Success Factors HRIS system (or similar system), specifically Recruiting, Learning, and Performance and Goal Management modules.
• Integration experience: writing Functional Specifications, create test scripts and perform unit testing.
• Proficiency in MS Excel.
• Proficiency in English communication skills, both written and verbal.

Collaboration:

• Conduct working sessions with vendors and business stakeholders to clarify requirements and business terms.
• Collaborate with development teams to ensure intended software usage is well‑defined.
• Promote and implement automated testing for regression and functional tests.
• Act as business relationship manager between IT and HR leadership to update system roadmap.

• Communicate effectively via email, phone, and virtual platforms.
• Collaborate across departments to support organizational goals.
• Participate in cross‑functional meetings and initiatives.
• Maintain and analyze data using tools like Excel, SAP, or HRIS systems.
• Ensure data accuracy and confidentiality in compliance with company and legal standards.
• Prepare reports and dashboards for internal stakeholders.
• Manage multiple priorities and deadlines in a fast‑paced environment.
• Lead or support special projects aligned with departmental objectives.
• Demonstrate initiative in identifying process improvements or automation opportunities.
• Resolve inquiries and issues with professionalism and discretion.
• Maintain secure handling of sensitive information.

Education:

• Bachelor's or College Degree in Computer Science, Business, Education, Information Technology, Information Systems,…