Maintenance Technician

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4 days ago – Be among the first 25 applicants.

Providence Trail – Mt. Juliet, TN

• $1,500 SIGN ON BONUS
• Generous PTO program
• 13 paid holidays plus 3 floating holidays and paid volunteer day
• Comprehensive, affordable medical coverage as well as company‑paid dental and vision coverage available to all full‑time, regular associates
• 401(k) with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company‑paid employee assistance, mental health, and wellness programs

• 1–3 years maintenance experience (apartment maintenance preferred).
• Troubleshooting and problem‑solving skills.
• Budget or basic business finance helpful.
• Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.
• Valid driver's license (free from major moving violations) and dependable transportation.

• Must be able to use various hand tools and test equipment.
• Must be able to bend, stoop, and kneel for extended periods.
• Must be able to push and pull up to 300 pounds on wheels.
• Must be able to lift up to 50 pounds.
• Must be able to climb ladders of up to 40 feet in height.
• Must be able to use a hand truck.

• Assist with all maintenance requests, preventative maintenance, and amenity area maintenance.
• Complete maintenance work orders for residents (service appliances, plumbing, HVAC, minor electrical, gate systems, pool operations, etc.).
• Respond and resolve emergency maintenance requests after business hours (weeknights, weekends, holidays).
• Prepare vacant apartments to be rent‑ready.
• Perform preventative maintenance work.
• Keep the maintenance shop clean and organized; maintain adequate stock/inventory of parts for equipment and appliances.
• Interact directly with residents.
• Maintain logbooks and databases; enter service requests and status updates into the database.
• Assist in monitoring contractor work performance.
• Support the Service Manager in meeting budget responsibilities.
• Follow and promote company policies and procedures.
• Make customer service a priority.
• If the property does not have a housekeeper, perform light cleaning duties for the apartment maintenance technician (clean models, clubhouses, leasing office, empty trash, clean grounds and amenity areas, etc.).
• Maintain all amenity areas (pool, compactors, weight rooms, parking decks, etc.) in clean, orderly, working condition.

• Wear a clean, neat uniform when working on any PAC property, including nights and weekends; maintain personal appearance per PAC policy.
• Communicate with residents and prospects in a manner consistent with PAC's standards.
• Read and/or listen to resident requests and complaints.
• Receive resident complaints calmly, open, and professionally.
• Solve problems quickly, usually within 24 hours, or contact supervisor for assistance.
• Deliver newsletters, correspondence, etc. to residents' apartments.
• Coordinate, set up, attend, and clean up after resident functions as requested by the General Manager.

• Move appliances from one unit to another, possibly via hand truck up one to three flights of steps; appliances may weigh 75 – over 300 pounds.
• Move single washing machines or stacked cloth dryers (120–300 pounds) for maintenance.
• Assist with repairs to building structure, moving materials that can weigh several pounds to over 300 pounds.
• Perform maintenance on special equipment (exercise equipment, gas grills, golf carts, car washes, amenity areas, security gates) that may require lifting over 100 pounds.
• Perform resident service functions or upgrades such as installing lighting or ceiling fans using a step ladder while lifting.

Please review the job applicant privacy notice here.

PAC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.

We are committed to providing reasonable accommodations; if you need an accommodation to complete the application process, please email

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