Quality Inspector Trainer; Manheim

Job Responsibilities

• Maintain an understanding of the automotive industry inspection concepts and methodologies.
• Serve as senior‑level Inspector and subject‑matter expert in inspection processes and methodologies.
• Collaborate with auto technicians to handle and thoroughly inspect significantly damaged or otherwise compromised vehicles.
• Play a lead role in reviewing inspection reports, identifying material issues and recommending steps to secure positive auction results.
• Support the team with Inspector training, ensuring team members have requisite knowledge and hands‑on training.
• Inspect vehicle equipment and options, documenting results of damage and missing operable items.
• Engage with VE Leader and customers to understand questions, issues and concerns.
• Ensure customer complaints are addressed effectively and in a timely manner.
• Communicate customer needs and suggestions for changes that will improve service and better meet customer needs.
• Conduct daily audits and inspections of Priority SLA accounts.
• Perform other duties as assigned by management.

• Minimum:
  High School Diploma/GED and 7 years of related experience (or any combination of higher education and at least 5 years of related experience; or 9 years experience in a related field).
• Ability to drive standard and automatic transmission vehicles; valid driver’s license required.
• Excellent communication and interpersonal skills.
• Strong technical aptitude; body, paint and mechanical repair knowledge; mastery of unibody and full‑frame vehicles.
• Good organizational skills, ability to multitask, follow directions and take instructions.
• Basic computer skills.
• Successful completion of Manheim ICP Inspector Level IV written/field exam;
  Basic Inspections (Electronic Condition Report), Vehicle Grading, Repair Recommendations & Frame Merit Certifications required.
• Ability to stand, walk, or sit for prolonged periods; lift up to 30 lbs.; perform required physical tasks.
• Preferred:
  Extensive knowledge of automotive body & mechanical work; 5+ years of body shop, mechanical, claims adjuster, or estimating experience; prior training or supervisory experience; ability to train individuals one‑to‑one and provide effective feedback; experience with handheld documentation devices.

• Minimum of sixteen hours of paid time off every month and seven paid holidays per year; additional paid time off for bereavement leave, voting, jury duty, volunteer time off, military leave, and parental leave.
• Health care insurance (medical, dental, vision); retirement planning (401(k)).
• Paid days off such as sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets.