Account Executive, Field

This role sits at the front line of revenue generation, responsible for expanding market share and strengthening customer relationships in a highly competitive, logistics-driven environment. The business is scaling, and sustained growth depends on disciplined prospecting, structured account management, and strong alignment between Sales and Operations.

Success in this role means consistently creating new revenue opportunities while protecting and expanding existing accounts. It requires the ability to operate independently in the field, build trusted relationships, and translate customer needs into commercially sound solutions. This is a mission-critical position that directly influences revenue performance, customer retention, and long-term market positioning.

What you’ll do1. Drive new business acquisition

Build and execute a disciplined prospecting strategy using cold outreach, appointments, and field engagement

Identify, qualify, and convert new business opportunities within defined territories

Maintain a strong sales pipeline with clear progression toward close

Represent the company confidently in customer-facing interactions, from first contact through deal execution
2. Own and grow customer accounts

Develop and maintain high-trust relationships with customer accounts through consistent, professional engagement

Conduct regular account reviews to identify expansion opportunities and mitigate risk

Act as the primary commercial point of contact for customers, ensuring responsiveness and follow-through

Deliver a high-quality customer experience that reinforces long-term partnership
3. Align cross-functionally to deliver results

Partner closely with Operations to understand customer requirements and resolve service-related issues

Communicate effectively with internal teams, terminals, and corporate stakeholders to ensure seamless execution

Translate customer feedback into actionable insights that improve service delivery

Coordinate internally on pricing, service capabilities, and account strategy
4. Manage pricing and commercial execution

Develop account pricing aligned with customer needs and company strategy

Prepare and submit pricing requests for internal approval with accuracy and clarity

Interpret agreements, financial data, and service parameters to ensure sound decision-making

Support collections efforts to ensure revenue realization and account health
5. Maintain operational discipline and reporting

Produce weekly sales reports and account profiles with clear insights and action plans

Track account activity, pipeline progress, and performance metrics

Maintain accurate documentation and account records

Operate with high attention to detail in managing sensitive commercial and customer data

What you bring

Bachelor’s degree or a minimum of 2+ years of sales experience (or equivalent combination)
Proven ability to generate new business and manage customer relationships independently

Strong written and verbal communication skills, with the ability to present to customers and leadership

Experience interpreting pricing agreements, financial reports, and contractual documents

High level of business acumen and numerical proficiency (discounts, commissions, percentages, etc.)Strong time management and organizational skills with the ability to manage multiple priorities

Proficiency in Microsoft Outlook, Word, and Excel Preferred knowledge of Haz Mat regulations and logistics/transportation environments

Valid driver’s license with the ability to travel for field-based sales activity

Demonstrated ability to handle sensitive and confidential business information responsibly

How you operate

You operate with ownership and accountability for revenue outcomes

You think in terms of systems and long-term account value, not short-term wins

You balance speed and discipline in how you manage pipeline and customer commitments

You communicate clearly, directly, and professionally across all levels

You build trust quickly and maintain it through consistency and follow-through

You stay organized and execute without constant oversight

You solve problems pragmatically, even in ambiguous or unstructured situations

About Roadrunner We’re not just moving…