Associate - Operations

Position Description

The Associate – Operations supports all aspects of daily warehouse activities, including receiving, put-away, picking, packing, shipping, and inventory control. This role operates warehouse equipment safely, ensures accurate processing of transactions, maintains a clean and organized work environment, and assists with inventory counts. The Associate follows Standard Operating Procedures, enters data into Warehouse Management Systems, and adheres to safety and compliance regulations.

Effective communication with team members and supervisors, along with active participation in training and development, is essential for success in this entry-level operational role.

• Warehouse Operations
  • Perform a variety of warehouse tasks, including receiving, put-away, picking, packing, shipping, and inventory control.
  • Operate warehouse equipment, such as forklifts, pallet jacks, and scanners, safely and efficiently, as certified.
  • Ensure accurate and timely processing of all warehouse transactions.
  • Maintain a clean, organized, and safe work environment.
  • Assist with inventory counts and cycle counts.
  • Follow all established Standard Operating Procedures (SOPs) for warehouse operations.
• Documentation and Systems
  • Accurately and efficiently enter data into relevant systems, including Warehouse Management Systems (WMS).
  • Assist with maintaining organized warehouse records.
• Compliance and Safety
  • Adhere to all relevant safety regulations (e.g., OSHA) and security procedures.
  • Promote a safe work environment and report any safety hazards.
  • Ensure proper handling of materials and equipment.
• Communication
  • Communicate effectively with other team members and supervisors.
  • Report any operational issues or delays to the Supervisor.
  • Provide clear and concise information to others.
• Learning and Development
  • Actively participate in training sessions to develop knowledge of warehouse procedures, regulations, and systems.
  • Seek guidance from the Supervisor and other team members to improve skills and understanding.
  • Demonstrate a willingness to learn and grow within the role.

• High school diploma or equivalent required.
• Entry-level position; some experience in a warehouse or logistics environment is a plus but not required.
• Ability to perform physical tasks associated with warehouse work, including lifting, bending, and standing for extended periods.
• Strong attention to detail and accuracy.
• Ability to follow instructions and procedures.
• Good organizational skills.
• Ability to work effectively in a team environment.
• Willingness to learn and adapt to new processes and technologies.

• Experience operating warehouse equipment (e.g., forklift certification).
• Familiarity with Warehouse Management Systems (WMS).
• Basic computer skills.

The above description outlines the essential functions and skills required for this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills that may be required. The company reserves the right to modify job duties or descriptions at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.