Administrative Office Assistant Ii​/Pt

Administrative Office Assistant II/PT

Provides administrative support services to the Department of Teacher and Special Education at Central Michigan programs within the College of Education and Human Services. It has a majority of effort associated with secretarial support services or program-related activities, including duties for handling substantive secretarial/administrative details as directed by the TSE Department Chair. This individual serves as the secondary support office professional for TSE and the first point of contact for many programs, especially our Master of Arts in Special Education and 2+CMU community college transfer program.

Additionally, the Admin Office Assistant (AOA) for The Literacy Center and the Chippewa River Writing Project will support the development of programming, facilitate administrative tasks related to that program, and assist in the coordination and continuation of in-progress initiatives. These specific outcomes will support Center/Project programming, development, and expansion- both regionally and throughout the state.

Required Qualifications
- High school diploma or GED. Three years of qualifying experience or a combination of education and experience that equates to three years. Experience with Microsoft Office Suite Customer service experience. Organizational skills with strong attention to detail. Demonstrated positive interpersonal skills. Effective verbal and written communication skills. Ability to project a positive attitude. Ability to manage multiple projects and meet deadlines with accurate results.

Ability to compose, proofread and edit correspondence.

Preferred Qualifications
- Associates degree in a business-related field or accounting background. Experience working with a diverse group. Spreadsheet and/or database experience. Student services and academic program accreditation experiences. Experience coordinating the work of others. Experience with Excel and Outlook. Experience working with financial records. Experience with SAP and Time Clock Plus.

Duties & Responsibilities
- Provides administrative and secretarial support to the Chairperson of Teacher and Special Education; prepares signature-ready correspondence, ongoing and summary reports, and other program documents in fulfillment of day-to-day, emergent and long-range requirements. Develops, maintains and queries program and university databases (e.g. Data Warehouse) including academic program plans, enrollment information, demographic information, academic forms, and other data and information requirements including an alumni database for program.

Coordinates and collaborates with CMU Innovation and Online and other university academic support services personnel in recruitment and retention of students, to include assisting the program director in assuring timely admission reviews. Serves as the first line of service for applicant and student inquiries, responding to questions and referring applicants and students to appropriate personnel such a financial aid, veterans services, disability services, writing center and student account services.

Works collaboratively with campus admissions and support staff in Graduate Studies (ORGS). Assists with faculty travel funding coordination, reconciliation, and support. Schedules and attends program meetings; records and maintains minutes. Coordinates and organizes applications to the program majors and assigns faculty advisors for program majors and minors. Answers the phone and assists students and faculty. Keeps files on all who have signed major and minors in the program.

Responsible for special projects/other duties as assigned.

Message to Applicants
- Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU's mission, vision, and leadership standards. You must submit an on-line application in order to be considered as an applicant for this position. Cover letters may be addressed to the Hiring Committee.

Please forward any questions to tse with the Subject "TSE AOA Hiring Committee." This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before Monday, July 27th, 2026.