Business Process Analyst I​/Ii​/Iii​/Sr

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Position Number: 72805

Type of Recruitment:
External

Position Title:

BUSINESS PROCESS ANALYST I/II/III/SR

Position Summary:

The Business Process Analyst supports the university by assisting with the documentation, analysis, and improvement of business processes. This role involves collaborating with stakeholders to gather information, identify inefficiencies, and recommend solutions to enhance operations. They will work with stakeholders across the university to define processes and specify solutions which enable units to become more efficient and may conduct process audits to ensure the effectiveness of new processes.

The level of the position (I, II, III , or Senior) reflects the scope of work, years of experience required, and level of autonomy

• High school diploma or GED .
• One year of experience in business/systems analysis.
• Demonstrated understanding of analytical techniques.
• Demonstrated understanding of modeling notations and flowcharting.
• Basic understanding of process improvement methodologies (e.g., Lean, Six Sigma).
• Proficient in Microsoft Office Suite and basic data analysis tools.
• Demonstrated ability to identify specific business opportunities.
• Strong written and verbal communication skills including technical writing skills.
• Strong active listening, critical thinking, and analytical skills.
• Demonstrated resourcefulness and an ability to devise creative solutions to problems.
• Ability to negotiate effectively and assist with facilitating meetings.
• Ability to meet expectations as a reliable member of a team.
• Ability to elevate issues appropriately.

• Possess all of the required qualifications of a Business Process Analyst I, plus:
• Bachelor’s degree or a combination of education and experience that equates to four years.
• Four additional years of experience in business/systems analysis.
• Demonstrated experience analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
• Demonstrated experience facilitating meetings and requirements gathering sessions.
• Demonstrated experience testing and mapping various business processes and protocols.
• Demonstrated knowledge in generating process documentation.
• Strong organizational and project management skills.
• Demonstrated ability to write clear and well-structured business requirements/documents.
• Advanced skills in Microsoft Office Suite and data visualization tools (e.g., Tableau, Power BI).
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements, and operational decisions.
• Ability to present information for decision making purposes with little to no direction.
• Ability to negotiate effectively and facilitate meetings.
• Strong time management skills and increased acumen for planning.

• Possess all of the required qualifications of a Business Process Analyst II, plus:
• Five additional years of experience in business/systems analysis.
• Proficiency in using business process modeling and analysis tools such as BPMN , UML , Visio, or other related programs.
• Ability to quickly learn the objectives, structures, operations, and policies of a new business area.
• Demonstrated expertise in leading large-scale initiatives with measurable outcomes.
• Strong problem resolution, negotiation, and influencing skills.
• Strong analytical skills with the ability to collect, study, and interpret complex data.
• Adaptability and a willingness to learn new skills.
• Proven ability to lead cross-functional teams and influence senior…