Member Assist Cart Attendant

Sam's Club #4982 – Job : R-176576

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring carts are ready and available.

You will also assist members with loading vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

• Ensure members see a well‑kept parking lot and help them with purchases and loading vehicles.
• Maintain a clean, neat, and member‑ready area.
• Assist members with purchasing decisions, process purchases, and handle payments according to company policies.
• Organize and maintain availability of carts/flatbeds; assist members with transporting items.
• Conduct safety sweeps, correct unsafe situations, and report them to facility management.
• Provide exceptional customer service across the club, answering questions, and resolving member issues.
• Maintain a positive attitude by greeting and thanking members.

Ensures club pick‑up orders are filled by contacting members to notify them when pickup time is delayed; informs members when products are unavailable, offers alternative options, and ensures items are dispensed when members arrive. Respects safety procedures while dispensing merchandise, and promotes the company’s products and services.

Maintains safety of facility according to company policies by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assists members with purchasing decisions, processing member purchases, and assisting with payments according to company policies and procedures for different membership and payment types.

• Thrives in fast‑paced environments.
• Strong multitasking and time‑management skills.
• Ability to stand for long periods of time while assisting members quickly and accurately.
• Excellent problem‑solving skills, tackling obstacles head‑on to ensure tasks are completed with excellence.
• Positive attitude, smiling, greeting, and thanking members.

4850 Encore Blvd, Mount Pleasant, MI 48858‑6013, United States of America.

Hourly wage range: $16.00–$24.00 per hour. The actual hourly rate will equal or exceed the minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U education benefit program covers tuition, books, and fees for employees.

Walmart and its subsidiaries maintain a drug‑free workplace. The company has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job, aiming to create a safe and productive work environment.