Specialist Golf

Overview

As a Specialist - Golf, you will deliver personalized service, support service execution, and drive sales through strong product knowledge, helping athletes find the right equipment and elevate their performance in golf.

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and creating a world‑class experience, providing clear, accurate, and knowledgeable information about products and assortment. Anticipates athlete needs; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members as a subject‑matter expert in their area of the store, focusing on best practices, expectational selling skills, and key operational processes. Serves as a go‑to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete‑first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, and similar guidelines.
• Promotes and drives customer participation in company programs (e.g., customer loyalty program participation, warranty sales, private‑label credit card enrollment).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention, standard operating procedures, and applicable laws or guidelines.

• High School Diploma or Equivalent
• 1–3 years of experience
• Previous retail or customer‑facing experience preferred

In the virtual interview process, candidates must not use AI tools such as ChatGPT. Cameras must remain on during all virtual interviews. Interviewers may conduct background checks, which may include .

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include .