Operations Support Specialist, Administrative​/Clerical

2nd Shift Operations Support Specialist
Pay: $22.25/hour

Schedule:

4:00 PM - 12:00 AM (Rotating 4 days on / 2 days off)

Location:

Mount Pleasant, SC

About the Role:

We're hiring an Operations Support Specialist to support second shift operations through accurate data entry, reporting, and internal support. This role is ideal for someone who thrives in structured environments, enjoys working with numbers and reports, and takes pride in accuracy and follow-through.

You'll be a key support partner for agents and leadership-maintaining clean data, preparing reports, and ensuring smooth handoffs between shifts. The work is fast-paced but process-driven, with a strong focus on documentation, Excel tracking, and operational consistency.

What You'll Do:

-Enter, review, and verify high-volume data with a high degree of accuracy
-Prepare, organize, and route daily operational reports and documentation
-Use Excel to track activity, validate information, and support reporting needs
-Serve as a support point for agents by answering questions and resolving documentation issues
-Monitor open items and follow up to ensure timely completion and handoff
-Coordinate with internal teams (including accounting and analysts) to resolve discrepancies
-Maintain clear, professional communication across shifts and departments

Requirements:

-2+ years of experience in data entry, operations support, or administrative reporting
-Strong Excel skills (comfortable working with spreadsheets, tracking data, and verifying accuracy)
-Experience working in high-volume, metrics-driven environments
-Exceptional attention to detail and comfort with repetitive, accuracy-focused work
-Clear, professional communication skills (phone and email)
-Reliable and punctual; able to work evenings, weekends, and holidays as scheduled
-High school diploma or equivalent required

Why Apply for This Role?

This role offers a blend of independent, focused work and team-based operational support. Your accuracy and consistency directly impact downstream teams, reporting, and billing-making you a trusted part of the operation. If you enjoy data, structure, and being the person others rely on to "get it right," this is a strong fit. If this sounds like you, we would love to hear from you!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://(Use the "Apply for this Job" box below). Your Rights
6.12.pdf

The pay transparency policy is available here:
https://.pdf

For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
/resources

Contents/E
- We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.