Parts Coordinator

About Gerber Collision & Glass

Gerber Collision & Glass is one of the largest collision repair companies in North America with over 3 billion dollars in sales, more than 1000 locations, and a team of 10,000+ across the United States and Canada. Our goal is to WOW every customer and be the best.

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders, confirming the quality, correctness and quantity of parts received and accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; communicate all Parts Price Changes (also known as Parts Price Increases – PPI) to all required team members.
• Order and receive supplemental parts in the MIS, monitor performance of parts, materials and sublet vendors, and ensure daily reconciliation of the parts vendor invoice history report (e.g., 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

• High School Diploma or equivalent.
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus).
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands, prioritize tasks, and take initiative in problem solving situations.
• I-Car Registered (working toward Gold Class certification).

• Communicate effectively, both verbally and in writing.
• Strong attention to detail and a high degree of accuracy.
• Effective management of a fast‑paced environment, demonstrating multitasking ability while working under pressure.
• Working knowledge of vehicle repair practices.
• Knowledge of Management Information System:
  Summit, Repair Centre.
• Knowledge of Mitchell, Audatex.
• Parts sourcing:
  Car-part, Progi, APU, LKQ B2B.
• Solid problem‑solving abilities.
• Above average computer proficiency.
• Above average organizational skills.
• Ability to keep up and succeed in a fast‑paced working environment.
• Ability to work well with others and achieve common goals.
• Other duties as assigned.

• Frequently required to bend, crouch, reach, handle tools.
• Lift in excess of 50 lbs. of materials.

• Annual Paid Time Off (PTO) plans.
• 2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.
• 6 paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
• 401(k) Retirement Plan with company match.
• Employer Paid Short‑Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Continuing Education Opportunities.
• Free Prescription or Non‑Prescription Safety Glasses annually.
• Annual Voluntary Uniform Stipend.

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.

Gerber Collision & Glass has been WOWing customers with our collision repair…