Guest Service Agent - Hampton Inn Mt/Patriots Point
Job in
Mount Pleasant, Charleston County, South Carolina, 29464, USA
Listed on 2026-02-25
Listing for:
Hilton Hotels
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Hilton Hotels - - - Responsibilities:
Greet guests and register guests using the computer, confirming information and room rate;
Assist guests with check-out, processing payments and handling various forms of payment;
Promote marketing programs and upsell hotel services and facilities;
Respond to guest inquiries and resolve issues in a timely and courteous manner;
Field guest complaints and negotiate solutions to ensure guest satisfaction
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