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Mail Sorting Clerk InPerson
Job in
Mount Pleasant, Charleston County, South Carolina, 29466, USA
Listed on 2026-09-12
Listing for:
PostNet - SC114
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Retail
Customer Service Rep
Job Description & How to Apply Below
Benefits
- Bonus based on performance
- Company parties
- Flexible schedule
- Free food & snacks
- Free uniforms
- Paid time off
- Profit sharing
- Signing bonus
- Training & development
- Employee discounts
- Competitive Compensation
- Flexible Scheduling
- Hard work, collaboration, humanity, fun, and laughter
- Career path development
Since 1993, Post Net has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
Post Net has nearly 700 locations across North America, Central America, South America, and Africa.
At Post Net, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Senior Customer Service Representative Responsibilities- Assist customers with all store services and products.
- Operate the point-of-sale system, copiers/printers, rental computers, and other store equipment.
- Other duties as assigned.
- May help to train and mentor Customer Service Representatives.
- Previous customer service or sales experience in a retail environment.
- Exceptional customer service skills.
- Ability to translate customer requirements into final products or services.
- Assist in handling customer complaints and problems in a professional manner.
- Multitasking – must have the ability to simultaneously process multiple tasks.
- Effective verbal and written communication skills.
- Strong attention to detail.
- Outstanding time management and organizational skills.
- A high school diploma or equivalent required.
- Valid driver’s license required.
- Hardware and software.
- Ability to work flexible hours.
- Some supervisory skills preferred.
- Background clearing.
- Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner.
- Assists customers with their product and service need in person, through email, and by phone.
- Processes customer sales through the point-of-sale system.
- Up-sells, cross-sells, and actively participates in marketing and promotional initiatives.
- Opens and closes the center, cash register, and other center systems.
- Assists management in maintaining, ordering, and stocking inventory.
- Maintains the center consistent with established standards.
- Interacts with UPS, Fed Ex, DHL, and USPS couriers, other vendors, and all store staff.
- Sorts and deposits mail in private mailboxes.
- Captures, complete tasks, and organizes Virtual Mail.
- Hard work, collaboration, humanity, fun, and laughter.
- Career path development.
- Must be able to stand behind a sales counter for extended periods of time.
- Must be able to lift at least 50 pounds.
- Must be able to communicate clearly with customers by email, by phone, and in-person.
- May be required to operate a motor vehicle.
- Must perform all duties in a safe and efficient manner.
- Must be able to pass background and drug screen.
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