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Guest Services Representative

Job in Mount Pleasant, Charleston County, South Carolina, 29464, USA
Listing for: Charlestowne Hotels
Full Time position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
Position: GUEST SERVICES REPRESENTATIVE
Charlestowne Hotels -  - Responsibilities:
Register and check-in/check-out guests in a confident, professional, and friendly manner;
Answer phone calls promptly and knowledgeably with complete and accurate information;
Assist with Concierge services and guest requests, including VIPs and repeat guests;
Open, secure, and balance the shift cash drawer including cash, checks, and credit card transactions;
Monitor room availability and assist with yield management and department communications
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