Customer Service Supervisor: Lead Support Team
Job in
Mount Pleasant, Charleston County, South Carolina, 29466, USA
Listed on 2026-09-08
Listing for:
Dsv Air & Sea SAU
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
DSV is seeking a Customer Service Supervisor to coordinate a world-class service team in Ridgeville, KY. You will supervise agents, specialists, and coordinators, drive performance, and ensure adherence to client protocols and SOPs.
Responsibilities include monitoring call statistics, staffing, and training, plus coaching staff and ensuring a safe, compliant work environment. Strong leadership and analytical abilities are essential for success in this role.
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