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Customer Experience Intake Specialist

Job in Mount Pleasant, Charleston County, South Carolina, 29466, USA
Listing for: State-of-South-Carolina
Full Time position
Listed on 2026-09-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 48000 USD Yearly USD 32000.00 48000.00 YEAR
Job Description & How to Apply Below

The South Carolina Department of Consumer Affairs is seeking a Customer Service Intake Specialist to be the first point of contact for visitors and callers, welcoming customers and determining the services the agency can provide.

Under limited supervision, you will handle multi-line calls, process consumer complaints, assist with FOIA-related tasks, mail, and email workflows, and maintain accurate records while upholding a high standard of customer service.

We are currently recruiting a Customer Experience Intake Specialist for our team in SC, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Experience Intake Specialist role in the description above.

We appreciate your interest in this position.

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