Services System Architect

What do you get to do in this position?

The System Architect serves as a trusted technical advisor to sales teams and customers, aligning Schneider Electric’s multi–Business Unit offers with customer needs to drive successful solution design and opportunity development. This role provides presales technical leadership, develops reference architectures, and ensures the integrity and value of customized solutions. The System Architect partners closely with sales, solution architects, and field leaders to deliver differentiated technical expertise across modernization, maintenance, consulting, and digital services engagements.

• You have situational awareness, social intelligence, listening, and problem-solving skills.
• You have a passion for development of talent / staff.
• You are collaborative and have an influential communication style.
• You are self-confident and a skilled communicator who has demonstrated the ability to build relationships and influence others across functional boundaries.
• You have well-developed strategic planning skills and are able to effectively challenge the status quo, network both upwards and downwards and collaborate and influence within a complex organization.
• You have demonstrated the ability to implement innovation and change. You should have a solid understanding of business finance.
• Can support customers across modernization, maintenance/recurring services, general consulting, and digital services portfolios.
• You have deep familiarity with account strategy, technical requirements, and stakeholder alignment is essential.

• Act as the presales technical trusted advisor for architectures, systems, and cross Business Unit solutions sales.
• Lead customer focused technical discussions that identify needs, validate requirements, and shape the full technical value proposition.
• Conduct customer site walks, interface directly with customer technical teams, and support sales engagements where deeper technical insight is required.
• Educate customers on technical aspects of Schneider Electric offers, modernization paths, digital services, and lifecycle management strategies.

• Support 1–2 Business Unit offers while aligning closely with “fighting teams” across sales and operations.
• Lead moderate complexity and shorter-term opportunities, engaging Solution Architects or Virtual Architects when necessary.
• Prioritize and manage multiple projects across several sellers, ensuring the right internal resources are engaged from competency centers.
• Create solution layouts and system designs that address customer requirements and deliver measurable value.
• Validate the technical integrity of quotations and ensure alignment with field leaders (Power System Managers, Field Service Managers).
• Develop and maintain reference architectures and Segment Solution requirements to support repeatable, scalable solutions.

• Partner with sales on the technical components of RFIs/RFPs and contribute to high quality service proposals.
• Work with Services Excellence teams to drive continuous improvement, strengthen delivery quality, and enhance customer outcomes.
• Provide structured feedback to Offer Management regarding feature enhancements, evolution of offers, and emerging customer needs.
• Serve as a coach and mentor to internal fighting teams, building broader technical capability across the organization.

• Electrical or Mechanical Engineering Degree required from an accredited institution (relevant work experience will be considered but may require additional electrical theory and safety training upon hire).
• Strong understanding of Schneider Electric Portfolios including APC, Square D, and Software offering preferred.
• Demonstrated proficiency with digital tools, CRM platforms (e.g., Salesforce), and data-driven decision-making.
• Ability to travel (25%-40%) with sales teams within assigned geography for technical conversations and onsite assessments as needed.
• Incentive structure aligned to Sales Incentive Plan (SIP).

For this…