Director of IT & Security

ABOUT OMATIC SOFTWARE

Omatic Software helps nonprofits connect their data and unlock the full potential of their technology investments. We build integration and data management solutions that allow mission-driven organizations to spend less time wrestling with systems and more time doing work that matters. Our IT & Security Team is critical in ensuring Omatic's success by establishing an unshakeable security and privacy posture and driving the continuous compliance attestations that validate our customers' trust.

This is a high-impact leadership role for someone who wants to shape the technology, security, and compliance foundation of a mission-driven technology company serving the nonprofit sector. As Director of IT & Security, you will lead the systems, practices, and safeguards that enable Omatic’s teams to work securely, efficiently, and confidently — while helping our customers trust that their data is protected.

You’ll partner closely with leaders across Product Development, Infrastructure, Sales, Legal, and Customer Experience to ensure Omatic’s technology environment supports growth, innovation, and customer confidence.

In this role, you’ll have the opportunity to balance strategic leadership with hands‑on execution. You’ll guide IT operations, security governance, compliance readiness, vendor risk, business continuity, and the responsible use of AI across the organization. From strengthening our security posture and leading audit readiness to supporting customer conversations and improving the employee technology experience, you’ll play a visible and trusted role in helping Omatic scale thoughtfully while staying true to its mission and values.

• Develop and maintain IT systems architecture and define the standards and protocols for data exchange, communications, software, and interconnections.
• Establish, coordinate, and administer a plan for IT operations, including IT training and technical support, together with necessary controls and procedures.
• Provide advice on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
• Negotiate all IT system and SaaS acquisition contracts, soliciting involvement and participation of other management team members as appropriate.
• In conjunction with the COO, coordinate IT reviews and endorse strategic IT plans, budget proposals, and proposed changes.
• Ensure that all personnel are appropriately trained in the usage of all IT products and services to effectively carry out their responsibilities.
• Oversee the secure procurement, account provisioning, and life‑cycle management of corporate AI software, including platform configurations, plugins, skills, and developer connectors (e.g., Claude, Gemini).
• Direct hardware lifecycle management, including strategic enterprise laptop refresh cycles, to optimize Total Cost of Ownership (TCO) and departmental budgeting.
• Oversee Identity and Access Management (IAM) infrastructure, driving internal Single Sign-On (SSO) adoption and advising customer‑facing SSO deployments (e.g., Auth0).
• Manage IT department team members across all areas of training and support, operations, and project management.

• Assure protection for the information assets of the business through internal control, internal auditing, IT security, recovery procedures and assure proper insurance coverage.
• Develop and maintain a business IT recovery plan to ensure timely and effective restoration of IT services in the event of a disaster.
• Serve as lead to the Security and Compliance Team (a cross‑departmental team).
• Establish and enforce advanced AI Security and Governance guardrails to mitigate risks such as intellectual property exposure, source code leakage, and supply‑chain vulnerabilities within the development lifecycle (e.g., working with Infrastructure and Product teams to secure AI integrations).
• Administer and enforce vulnerability remediation SLAs across the secure SDLC, ensuring pen test, SAST, and DAST findings are remediated. Working with Infrastructure and Product Development to ensure SAST scan…