MRSGM NA Associate Account Manager, Surety Bonds

Location

Charleston, CT. Hybrid Role:
In-office Tuesdays and Wednesdays. Work remotely the rest of the week.

Munich Re Specialty Global Markets North America (MRSGM N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.

We are seeking a full time Associate Account Manager, Surety Bonds to join the Roanoke Insurance Group division as a hybrid employee in our New York, NY office reporting to the Regional Product Manager, Surety Bonds.

• Develop and maintain positive relationships with clients, as well as surety underwriters, to coordinate successful bond issuance and renewals with responsible underwriting standards
• Take surety bond requests and employ surety-approved underwriting authority to provide approvals where appropriate or to request more information when necessary to meet strict underwriting guidelines and to best support the client's needs
• Digitally prepare and submit bond paperwork as requested by customers including new submissions, riders, and increases in a timely manner - usually same day
• Handle underwriter requests for underwriting information on renewals and follow up to completion, employing strong organizational and time-management skills to ensure that anniversary dates are met
• Communicate regularly with management and the sales staff to advise them of relevant account information
• Identify new business opportunities and refer to management and sales staff
• Pursue a program of professional development

• Excellent customer service skills to explain and provide our products in a prompt and accurate fashion
• Bachelor's degree preferred or equivalent work experience
• P&C Producer License in domicile state preferred, but not required, at start of employment; will be required within 60 days of employment
• Strong analytical skills and ability to make decisions, problem solve and think on your feet
• Proficiency with written and oral communication; ability to provide information in a clear, concise manner with an appropriate level of detail, empathy and professionalism
• Strong organizational skills to maintain digital files and paperwork in an orderly and accurate manner
• Ability to build relationships and work as part of a team in a positive and professional manner
• Experience in standard Microsoft programs (Windows, Outlook, Word, Excel) and strong aptitude for learning proprietary software
• Ability to function effectively in an