Sales Associate

Job Opening:
Sales Associate at Palmetto Floor Coverings Job Description Palmetto Floor Coverings, a leader in the flooring industry with over 35 years of experience, is excited to announce an open position for a Sales Associate for our main showroom in Mount Pleasant, SC. This role is perfect for a driven individual with a passion for sales and customer interaction. As a crucial part of our sales team, the chosen candidate will play a significant role in driving our business goals and maintaining our reputation for high-quality floor covering solutions.

This is a full-time position based in our dynamic showroom. Please note, this is not a remote job and requires the candidate’s presence on‑site. Join our dedicated team and bring your expertise to a company known for its commitment to excellence and customer satisfaction. As a Sales Associate at Palmetto Floor Coverings, you will have the chance to work in an active sales environment where your skills in sales and design will be greatly valued.

This position offers a unique opportunity to contribute to the company’s success while advancing your career in the floor covering industry.

• Greet and engage with customers in the showroom; provide knowledgeable answers to questions about product, pricing and availability.
• Advise customers on suitable product selections based on their needs and desires, and help them make informed decisions.
• Work closely with clients to design and plan their flooring projects, ensuring a clear understanding of their expectations and project requirements.
• Collaborate with installation teams to ensure that the chosen products are available and delivered on time.
• Handle sales transactions and ensure accurate order entry and follow‑up communication with customers.
• Maintain awareness of market trends, new products, and other general information of interest to customers; participate in training and informational sessions as required.
• Conduct regular follow‑ups with customers post‑installation to gather feedback and assist with any subsequent issues or further needs.
• Maintain the showroom’s visual standards and cleanliness, ensuring a presentable and professional environment at all times.
• Participate in seasonal promotions and sales events to maximize revenue.
• Work collaboratively with other sales associates and support team to drive the store’s performance and achieve sales targets.

• Proven sales experience, preferably in the flooring or related industry.
• Some design experience, with the ability to help customers visualize their projects through sketches or digital tools.
• Strong customer service orientation with outstanding communication skills; must be outgoing and capable of effectively engaging and building relationships with customers.
• Ability to work effectively both independently and as part of a team.
• Detail-oriented and skilled at juggling multiple tasks and managing time efficiently.
• High school diploma or equivalent; further education or certification in sales, marketing, or design is preferred.
• Technical proficiency with computer systems, email, and office productivity software, with the capacity to learn new applications pertinent to the job.
• Physical ability to move around the sales floor extensively, lift heavy sample materials occasionally, and other physical activities required in assistance of customer service and sales initiatives.