Telstra Retail: Customer Service & Sales Consultant; Expression of Interest

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Employment Type

Permanent## Closing Date
30 Oct 2026 11:59pm## Job Title Telstra Retail:
Customer Service & Sales Consultant (Expression of Interest)
** Job Summary
** As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.##

Job Description At Telstra, we're more than just a leading telecommunications company - we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an
** iconic Aussie brand
** that's been connecting Australians for generations. You won't just be a friendly face in-store - you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
** Opportunities available across these locations:**
* ** Mackay**
* ** Mount Pleasant
**** What You'll Be Doing:**
* ** Deliver Exceptional Customer Experiences:
** Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* ** Be the Go-To Tech Expert:
** Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* ** Achieve and Excel:
** Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* ** Collaborate and Contribute:
** Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
** Salary and Benefits:**
* ** Generous Discounts:
** Enjoy
** 30% off Telstra services
** and exclusive offers with over
** 240 brands and partners**.
* ** Leave Options:
** Take advantage of
** 16 weeks of paid parental leave**, the
** Telstra Extra Day Off**,
** gender affirmation leave**,
** Cultural Leave**,
** Blood Donor Leave**, and the ability to purchase up to
** 4 weeks of additional leave**.
* ** Training & Career Growth Opportunities:
** Access over
** 17,000 learning programs
** with Linked In Learning, and develop your career with our
** Future Ready program
** designed to build on your skills and prepare you for your next step.
* ** Flexibility:
** We offer flexible working hours and a supportive approach to parental leave
- ** do it your way!**
* ** Recognition & Rewards:
** Benefit from
** monthly performance rewards
** and a range of recognition programs to celebrate your success.
* ** Inclusive Culture:
** Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
** Is It You We're Looking**
* ** Great Communication

Skills:

** You're a natural at connecting with people and making their day better.
* ** Solution-Oriented Approach:
** You enjoy thinking on your feet and tailoring solutions for each customer.
* ** Sales Drive:
** You're motivated to achieve (and exceed!) sales targets and KPIs.
* ** Passion for Learning:
** You're eager to grow and develop your skills in a dynamic environment.
* ** Resilience and Positivity:
** You have a can-do attitude, even when things get busy.
* ** Customer-Facing

Experience:

** Previous experience is a plus but not required - bring your enthusiasm and we'll teach you the rest!
**
* How to Apply:

**** to submit your application! After applying, keep an eye out for an email from our partner, Hire Vue, to complete the next step in our assessment process.
**** Join Us at Telstra Retail:
**** When you become part of the Telstra team, you're joining a brand that celebrates…