Propane Service Technician Apprentice

SUMMARY

The Propane Service Technician Apprentice is responsible for assisting the Service Technician leading the service call. The goal is to deliver the desired customer service experience and drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability. Assist with site installation, repair, maintenance, and test tasks.

• Assist with cleaning and servicing LP equipment during field visits.
• Assist with transporting, setting, and installing all varieties of LP equipment and tanks.
• Assist with the installation and testing of propane lines and propane‑powered appliances.
• Provide customers with expert installation and repair service on a variety of LP equipment.
• Follow all company field procedures and protocols.

• Must have a clean driving record.
• Must be able to pass the CETP (Certified Employee Training Program) within the first year of employment.
• Must obtain a Class B CDL with Hazmat and Tanker endorsements by the end of the first year.
• Must obtain a Gas Fitter License by the end of the first year.
• Proven troubleshooting qualities.
• Desire to grow and accelerate with the company.
• Good customer relations.
• Strong communication skills for both customers and co‑workers.
• Team player exhibiting a positive attitude and strong work ethic.

The position operates in the field and requires driving a company vehicle. The employee will access customers’ homes or place of business, often in hot attics or cold environments. Exposure to small working spaces, fumes, moving mechanical parts, vibration, and varying weather conditions is possible.

Occasionally required to sit, climb, balance, stoop, pull, kneel, crouch or crawl. May need to be in restrictive spaces such as an attic or crawl space. Must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.