Receptionist, Administrative​/Clerical

Description

We are seeking a friendly, professional, and organized Receptionist to join our mental health clinic team. The Receptionist serves as the first point of contact for clients, visitors, and callers, creating a welcoming and supportive environment while ensuring efficient clinic operations. The receptionist is responsibilities include:
Answer and route incoming phone calls promptly and professionally.

• Be able to operate a multi-line telecommunications system.
• Greet clients, visitors, and community partners with courtesy and compassion.
• Direct walk-in clients and visitors to the appropriate staff members or services.
• Schedule, confirm, and manage appointments daily.
• Maintain client confidentiality in accordance with HIPAA and organizational policies.
• Assist with patient registration, intake paperwork, and data entry.
• Monitor the reception area to ensure a professional and welcoming atmosphere.
• Respond to general inquiries and provide information about clinic services.
• Support staff with filing, scanning, and other office duties.
• Coordinate communication between clients and clinical staff.
• Assist with financial intakes when needed.
• Print and distribute routine schedules/service reports

We are seeking a friendly, professional, and organized Receptionist to join our mental health clinic team. The Receptionist serves as the first point of contact for clients, visitors, and callers, creating a welcoming and supportive environment while ensuring efficient clinic operations. The receptionist is responsibilities include:
Answer and route incoming phone calls promptly and professionally.

• Be able to operate a multi-line telecommunications system.
• Greet clients, visitors, and community partners with courtesy and compassion.
• Direct walk-in clients and visitors to the appropriate staff members or services.
• Schedule, confirm, and manage appointments daily.
• Maintain client confidentiality in accordance with HIPAA and organizational policies.
• Assist with patient registration, intake paperwork, and data entry.
• Monitor the reception area to ensure a professional and welcoming atmosphere.
• Respond to general inquiries and provide information about clinic services.
• Support staff with filing, scanning, and other office duties.
• Coordinate communication between clients and clinical staff.
• Assist with financial intakes when needed.
• Print and distribute routine schedules/service reports

Incumbent must be highly organized with multi-tasking skills, and capable of managing requests from multiple staff in a high traffic/high noise setting. Strong interpersonal skills are essential.

High School Diploma.

Prior mental health experience preferred. Ability to communicate and work effectively in a fast-paced work setting; ability to plan, implement and prioritize assignments. Prefer bilingual skills English Spanish and work well in a team setting .

8-5 Mon-Fri (Full-time)

• Employer-Cost Sharing of health (Include 50% of Elected Dependent Coverage)
• Employer-Paid Short-Term Disability Insurance
• Loan Forgiveness Program
• Employee Assistance Program
• Pet Insurance
• Employer-Paid Term Life Insurance
• Employer-Match Retirement Contributions (Up to 5% of Base Salary)
• Optional Dental, Vision, Life and Long-Term Disability Insurance
• Wellness Program
• 12 Paid Holidays per Year
• 2 Weeks Paid Vacation Leave per Year with Graduating Accrual Rate
• 2+ Weeks Paid Sick Leave per Year